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Scheduler

3 months ago

Greer, United States Elite Home Care Day Centers & Transportation Greenville Full time

Elite Home Care is a non-medical home care company specializing in helping seniors to remain independent in their homes.
We currently provide services in Greenville, Greer, Anderson, Lyman, Inman, and surrounding areas.

General Description:

The Scheduler is chiefly responsible for addressing the concerns of all Clients' scheduling needs.
Answering the phones professionally and efficiently.
Ensure that all guests are helped professionally.
The Scheduler will consult and work closely with the scheduling team in maintaining all client care and ensuring that the schedule is complete.
Filling holes and notifying the client of who will be coming.
Notifying the client and responsible party is key.
Checking all missed shifts and calling caregivers within a timely manner to ensure that they are on shift.
If they are running late, communication with the client is of utmost importance.
At the end of the scheduled shift the Scheduler is responsible for sending a detailed report to all members of the team.

  • The Scheduler will direct the on-call caregivers and ensure that they stay on task.
  • In the event of a call out, the Scheduler will either fill the shift, send an on call, or at last resort cover the shift themselves.

Education/Experience requirements:

  • Experience in clinically working with other adults in either acute or residential/long term care settings.
  • Experience in clinically working with older adults with memory concerns such as Alzheimer's Disease and Dementia Diagnoses.
  • High School Diploma/ GED
  • Flexibility in schedule
  • Monday-Friday 7a-330p

Job Type: Full Time

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.