BDC Manager

3 weeks ago


Joliet, United States Ron Tirapelli Ford Full time
  • Manage incoming internet and phone inquiries and proactively pursue additional customer leads
  • Set appointments
  • Listen and be attentive to customer needs and priorities in order to provide appropriate suggestions and guidance on our vehicle offerings
  • Provide superior customer service and achieve highest degree of customer satisfaction
  • Work in close partnership with sales consultants to provide qualified leads and detailed information on customer requirements
  • Meet specified monthly targets and goals
  • Contribute to the overall success of the dealership by working with all customers, teams and departments collaboratively and professionally with a positive, roll-up your sleeves attitude


Apply for the position today by completing the form and completing the assessment.


Benefits

Annual Base Salary + Commission

Paid Time Off (PTO)

Flexible Schedule

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Career Growth Opportunities

Retirement Plan


Responsibilities
  • Prior customer relations or BDC experience preferred
  • 1-2 years of experience; experience in an automotive setting preferred
  • High school diploma or GED equivalent
  • Excellent customer relationship skills
  • Self-starter, motivated and success driven
  • Confident, positive and high energy presence
  • Strong communication skills
  • Team-oriented with a desire to achieve both individual and collective goals
  • Valid driver's license
  • Must be able to pass background and drug screenings

Requirement
  • Possess an upbeat, positive and enthusiastic attitude.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Great Customer Service Skills.
  • Driven and goal-oriented individual.
  • Ability to tactfully handle stressful and difficult situations.

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