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Assistant Store Manager

3 months ago

Frisco, United States Vail Resorts Full time

Continue Your Experience of a Lifetime
Vail Resorts provides a variety of opportunities for employees to grow in their passion for the outdoors while building lifelong connections with teammates and guests from around the world.

As you move from season to season, or begin a year-round career, you’ll continue to receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Our team members are the core of our mission. Providing the Experience of a Lifetime for our guests starts with you. 

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

• Ski/Mountain Perks Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

To Learn More, please review the

Job Summary  

Service is the foundation of everything we stand for at Vail Resorts and our retail employees are no exception to this experience of a lifetime. Responsible for providing high-end customer service and store support, our Retail Management staff are knowledgeable representatives of our brand and culture inside our retail stores ready to assist with any of our customers’ questions and provide premium products. 

Job Specifications

Outlet: Breeze - CO Expected Pay Range: $25.00 - $27.48 / hour Shift & Schedule Availability: Full Time Available  Skill Level: Advanced 

Job Responsibilities

Lead daily operations, monitoring performance and budget including scheduling and payroll; act as manager-on-duty in the absence of a Store Manager  Maintain daily store records for performance, sales metrics, inventory control and equipment rentals (if applicable)  Hire and train employees in POS system operation, product knowledge, guest service, sales techniques and loss prevention policies and procedures Monitor team performance and behavior to provide meaningful feedback and direction, providing recognition or correction action if necessary  Maintain up-to-date product knowledge and provide excellent customer service through timely response to customer questions, suggestions, complaints, and recognition  Participate with leadership forums providing feedback and input on store performance, training, and continuous improvement opportunities. Other duties as assigned, including specialty areas like merchandising and rentals 

Job Requirements

High School Diploma or GED Equivalent; Business area training or education preferred  1-3 years of retail supervisor experience; ski industry preferred. RPOS knowledge - highly recommended Ability to work in a fast-paced retail environment, multitask and manage multiple customers Ability to work a flexible schedule including nights, holidays, and weekends  Must be able to communicate fluently in English

The expected pay range is $25.00 - $27.48. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.