Advisor 1, Financial Aid

Job Summary

The Office of Financial Aid & Scholarships is part of Salt Lake Community College’s Enrollment Management team dedicated to helping students find the resources to help pay for their education through federal, state, institutional, and private funding.

The Financial Aid Advisor is responsible to: Meet with and advise students and parents regarding the financial aid process and options for determining eligibility. Work weekly reports to aid in the administration of aid. Process Return of Title IV funds. Assign budgets and award/revise financial aid. Serve on the Financial Aid Appeal Committee and other committees as needed. Create and conduct presentations on and off-campus (possible evenings and weekends). Support office by assisting front desk with students, calls and emails, as needed. Complete the Tribal Needs Analysis requests. Essential Responsibilities and Duties Review weekly, monthly, and other reports to ensure accurate processing of students’ aid. Reports include satisfactory progress, dependency overrides, Multiple Reporting Records, Pell adjustment, Return of Title IV calculations, non-completion of classes, changes in residency status, and others. Advise students regarding financial aid eligibility, financial aid status, availability of funding, and completion of financial aid applications. Provide information on available federal, state and institutional scholarship funds, eligibility criteria, and application procedures. Revise existing awards to reflect changes in eligibility or allowable budget adjustments. Exercise professional judgement in adjusting a student’s application to accommodate documented, qualifying special circumstances. Review awards to make necessary changes to financial aid based upon the student’s eligibility. Meet with students who may be required to sign contracts for Satisfactory Academic Progress and Continuation of Funding. Create and conduct presentations concerning financial aid to groups, both on- and off-campus. Presentations may be required on evenings and weekends. Complete all requests for consortium agreements. Work with other institutions to share the student’s consortium paperwork. Report student’s course completion and grades completed at SLCC and compliance with satisfactory progress policies. Collaborate with other departments across campus in order to resolve issues, provide assistance to students, and/or administer the regulations governing Title IV funding in the awarding/processing of financial aid. Other duties as assigned. Essential Responsibilities and Duties Continued Minimum Qualifications Bachelor’s degree in related field. One (1) year in financial aid or directly related field. Trade off 2:1 in experience/education requirement. Preferred Qualifications Spanish language skills Knowledge, Skills & Abilities Maintain working knowledge of federal financial aid programs and supporting regulations. Ability to interpret and explain complex regulatory information related to the financial aid process. Knowledge of computerized financial aid system, preferably Banner. Knowledge of office software such as: Excel, Word, Teams, Zoom, etc. Ability to arrange tasks efficiently, prioritize them well, and pay attention to details to ensure accurate completion of work. Ability to work well under pressure in a stressful environment with the capacity to handle multiple deadlines. Adaptable and supportive while embracing frequent change. Effective verbal and written communication skills. Ability to work alone or with a team. Knowledge of FERPA and privacy laws pertaining to financial aid. Knowledge of College policies and procedures. Ability to communicate effectively with a broad range of diverse people, ability, culture, and ethnic background, to maintain good working relationships across the College. Ability to work with all groups in a diverse academic, socioeconomic, cultural, and ethnic background of community college students, faculty, and staff, including those with disabilities. Non-Essential Responsibilities and Duties Assist in office by answering phones, working at front desk or handling paperwork.

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