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IT Software Specialist
1 month ago
IT Software Specialist
Mesa, AZ, USA Req #1632 Tuesday, July 30, 2024Since 1971, A New Leaf has faithfully worked in service to our mission of “Helping Families…Changing Lives,” making a positive impact in the lives of more than 24,000 people each year in the Phoenix Metropolitan area. Services focus on HEALTH, HOUSING, AND COMMUNITY SERVICES, offering a continuum of support to move households from crisis to long-term health and stability. A New Leaf continues to grow to respond to needs in our community by developing comprehensive, relevant and effective services for vulnerable and underserved families, children, and adults.
The IT Software Specialist is responsible for managing, maintaining, and optimizing the organization's software systems. This role ensures the efficient operation of software applications, provides technical support, and implements software solutions to meet business needs.
Hourly Pay Rate: $23
Schedule: Monday - Friday; 8am - 5pm
Location: Mesa, AZ (on-site)
QUALIFICATIONS
Education:
High School Diploma or GED required. Associates or Bachelor’s degree in computer science, Information Technology, or related field preferredExperience:
3-5 years of experience in software support or related Education. Experience with database management systems (e.g., SQL Server). Familiarity with scripting/development languages (e.g., PowerShell, Python, HTML/CSS, JavaScript, C#, REST API). Knowledge of IT security best practices. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work independently (Manager of one) and collaboratively as part of a team. Excellent writing and oral communication skills. Ability to multi-task, prioritize, and meet deadlines.DUTIES AND RESPONSIBLITIES: Responsibilities will include but not limited to:
Configure, and maintain various software applications used across the organization. Manage onboarding/off-boarding, user accounts, permissions, and access controls for various software systems. Perform regular software monitoring, updates and patches to ensure security and optimal performance. Troubleshoot software issues and provide timely resolution to end-users. Develop and maintain documentation for software systems and processes. Creating basic queries to push/pull data for reporting, dashboards, and other integrations. Build SharePoint Framework and Power Platform (Power Apps, Power Automate, Power BI) custom solutions. Assist in the evaluation and selection of new software solutions. Participate in IT projects related to software implementation and integration. Stay current with emerging technologies and industry trends. Provide Continuous Process Improvements in all relevant IT areas.Compliance/Requirements:
Class One Fingerprint Clearance Card Valid Driver’s License with reliable transportation Current Auto Liability Insurance Clean 39 Month Motor Vehicle Record Must Be At Least 21 Years of Age We appreciate your interest in our organization. We consider applicants for all positions without regard to race, religion, color, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status. A New Leaf is an at-will employer. Any offer of employment with A New Leaf is contingent upon a successful consumer report to include verification of employment, education, criminal background search and driving records. A New Leaf is an Equal Employment Opportunity Employer and participates in the E-Verify program. A New Leaf participates in el program de E-Verify. Equal Opportunity Employer.BENEFITS PACKAGE: All of our employees enjoy the following benefits: direct deposit, competitive pay, accrued sick time, Employee Assistance Program (EAP), annual team member appreciation event, informal, yet professional team environment.
Wellness Program which has received a Silver Level of excellence in worksite wellness by providing employees with Annual Biometrics, Gym Reimbursements, Wellness Initiatives, Workers Compensation improvements, and much more
For full time employees , we also provide the following included in the total compensation plan:
- Health/Dental/Vision Coverage
- Accrued Sick and Vacation Time
- Paid Holidays
- Life Insurance & 401(K)
- AD&D / Short Term Disability
- Tuition Reimbursement
Other details
Pay Type Hourly Apply Now