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Recording Document Assistant

3 months ago

Akron, United States Old Republic Title Full time

Description

:

THIS IS A PART-TIME, IN-OFFICE POSITION

(WORK HOURS 10:00AM - 2:00PM)

A Recording Document Assistant (RDA) is responsible for coordinating the general operations, this includes logging in all incoming documents and initial file set-up. RDA’s will be responsible for processing document mail-backs and will assist in the posting of recording invoices and other post-close documentation. A RDA is also responsible for all ePN day to day functions including but not limited to:

Clear and consistent communication with clients re: their needs and status inquiries

Be the secondary point of contact between client communication and internal operations for quick and prompt processing

Assist the Document Recording Specialist(s)

Researching online County indexes

Tracking communication with client regarding issues that need resolution

Skilled abilities with accounting and reconciliation of fees paid for daily work

ESSENTIAL FUNCTIONS:

Regular consistent attendance is required

Ability to work a specified schedule anytime from 7:00 a.m. to 8:00 p.m. Monday through Friday - THIS IS A PART-TIME POSITION

Must be personable, positive and a professional representative of the Company

Ability to accept supervision

Must have and maintain reliable transportation

Ability to foster, develop and maintain professional and collaborative working relationships. Must be able to get along with others, i.e., peers, supervisors, outside customers, and vendors

Be the point of contact for client inquires and questions that may arise

Ability to interact effectively and professionally with all levels of management, employees and customers by email, phone and in person

Ability to work overtimes as requested and approved by supervisor

Perform other duties as assigned by supervisor

KNOWLEDGE/SKILLS/EXPERIENCE REQUIRED :

Strong attention to detail and organizational skills

Knowledge of real estate documents, title insurance, or escrow functions is preferred

Proficient computer skills including knowledge of Microsoft Office Suite and Outlook

Excellent verbal and written communication skills

Excellent interpersonal and customer service skills

Ability to prioritize and handle large volumes of work with tight deadlines

PHYSICAL/MENTAL DEMANDS :

Ability to perform under pressure and be flexible with disruptions throughout the workday

Must be able to work approved and requested overtime, by supervisor

Repetitive and continual typing motion is required

Weight lifted on average – lifting batches of documents – 0-10 lbs

#LI-KT1

#LI-Part-time

We offer a competitive salary, and an excellent benefit package including health, life, and disability insurance; paid time off; and retirement plans