Systems Administrator II

2 months ago


Spartanburg, United States Dynapar Full time

Responsibilities

User/Client Support:

Install, maintain and troubleshoot existing client PC & peripherals hardware & software & operating systems throughout the company’s network Assist user personnel in identifying causes and solutions of apparent computer related questions and errors. Act as front line for security remediations. Support internal customers with technical assistance, basic network connectivity, equipment diagnosis and troubleshooting of hardware and software. Support remote users with technical assistance, remote access connectivity, equipment diagnosis and troubleshooting of hardware and software. Provide User onboarding and training. Support and Maintain Printers and Faxes to include but not limited to Zerba label printer, MFD print devices. Experience carrying out IT support tasks in a manufacturing environment.

Server Systems Support:

Maintain user account information including rights, security, and systems groups within a windows domain environment. Coordinate installation of server infrastructure from acquisition to deployment including storage devices (ie NAS/SAN type devices). Maintain server based software by installing new software releases, system upgrades and patches, and resolution of software related problems. Running daily and weekly backup procedures using common methodologies and applications for manufacturing environment.

Network infrastructure Support

Coordinate installation, troubleshooting and maintenance of network cabling & phone lines for client & server systems and maintain network infrastructure integrity. Upgrades to network hardware as required. Keep current on system administration techniques and procedures. All other duties as assigned.

Technical Administrative Tasks

Provide valuable IT input to departmental process and functions. Roll out and monitor corporate policies relating to the use of computer hardware and services and software. Maintain system documentation for software and hardware reference. Procurement of hardware, software, licenses, and computer services through designated accounts.

Miscellaneous Requirements

25% travel within the US will be required. 5 years’ experience as System Administrator AAS degree in IT / Computer science / Desktop support. Will consider years of experience in lieu of degree.

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