Front of House Team Member

2 months ago

Bourbonnais, United States Chick-fil-A Full time

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

  • Full-time and Part-time

Our Benefits Include:

  • Can earn up to $10,000 in scholarships and/or can receive free tuition
  • Family and Friends Discount
  • Positive Work Environment
  • Opportunity to work for an engaged boss who cares about you
  • Each Team Member in our restaurant is on their own personal development plan towards their next raise and leadership opportunity. (We call it your ‘Roadmap’.) You can move along at your own pace, but grow as fast and go as far as you want to.
  • Paid time off for full time positions
  • Closed on Sundays
  • Health, dental, and vision insurance contributions
  • 401k matching 3% (Jan 2023)

Front of House Team Member Responsibilities:

  • The Front of House Team Member seeks to provide guests with a remarkable dining experience each and every day by working as a team to give each guest the quickest, highest quality personalized experience possible
  • Go above and beyond in service our guests, looking for ways to bring joy to their day
  • Operate cash registers at the front counter and drive thru
  • Take or bag orders with speed and accuracy
  • Complete table touch-ins in the dining room and refresh beverages for guests at their tables
  • Look for opportunities to stock and clean to maintain a productive workstation
  • Keep restaurant clean, safe, and organized at all times, including floors
  • Strive for quality and consistency in every aspect of their work
  • Demonstrate enthusiasm, courtesy and hospitality to all
  • Look to continuously grow as a team member and to help our business get better every single day

Qualifications

  • Able to work hard with a fast pace while maintaining standards in excellence and safety
  • Holds a strong work ethic, and is able to multitask in a fast-paced environment
  • Team-minded - values and works to create a positive team atmosphere
  • Demonstrates excellent communication with guests and team members 
  • Must have a source of reliable transportation
  • Must work well under pressure
  • Must be able to respond to changes or edits to orders quickly and efficiently
  • Must be available at minimum of two Saturdays monthly
  • Must be able to close 2-3 shifts weekly

What we'll expect from you:

Your Best

We work hard, and we’ll expect you to be as committed to excellence as your future teammates. Mediocrity isn’t a word we want to be associated with.

A Heart for Service

We aren’t in the chicken business; we’re in the people business. We treat people like we’d like to be treated, and we know that a great company is a caring company.

A Willingness to Learn

No experience is necessary. We aren’t looking for people who know it all: we are looking for friendly, enthusiastic applicants who enjoy working with people. We’ll teach you everything else you need to know, and we’ll have fun doing it.

Requirements:

  • Must be at least 16 years of age upon hire date
  • Must have a source of reliable transportation
  • Ability to handle all equipment, pans, pots, navigating shelving both high and low
  • Works in hot, noisy and fast paced environment
  • Mobility required during shifts
  • Must work well under pressure
  • Must be able to respond to changes or edits to orders quickly and efficiently
  • Must have Saturday availability
  • Must demonstrate ability to work successfully with a team

Pay Rate:

$14-17/hour for Full Time Positions: $12-13.25/hour for part time based on availability and experience

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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