Operations Manager

2 weeks ago


Sparrows Point, United States Amazon.com Services LLC Full time
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Key Responsibilities and Job Elements:
* Support, mentor, and motivate your salaried and hourly workforce
* Lead large-scope projects with site and regional impact
* Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
* Manage safety, quality, productivity, and customer delivery promises
* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
* Stand/walk for up to 12 hours during shifts
* Work in an environment where the noise level varies and can be loud
* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
* Continuously climb and descend stairs (applies to sites with stairs)

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings.

To learn more about Amazon’s operations and see how our fulfillment centers in the U.S. and Canada work, watch a short video or take part in a live virtual tour.

Video with subtitles:

Live virtual tours:

We are open to hiring candidates to work out of one of the following locations:

Sparrows Point, MD, USA

BASIC QUALIFICATIONS

- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

PREFERRED QUALIFICATIONS

- 1+ years of performance metrics, process improvement or lean techniques experience
- * Experience managing a team of 2+ salaried employees and 70+ indirect employees * Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma. *Demonstrated problem solving skills and analytical skills *Excellent customer service skills, communication skills and interpersonal skills *Track record of meeting or exceeding department performance goals *A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field. *Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.


  • Operations Manager

    2 weeks ago


    Sparrows Point, Maryland, United States Amazon Inc Full time

    Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develo Operations Manager, Operations, Manager, Manufacturing, Operation, Skills


  • Sparrows Point, United States BrandSafway Full time

    Spider® is a division of SafeWorks LLC, the largest manufacturer and distributor of powered suspended access and safety solutions in North America, serving more customers with a wider variety of products and services than any other company. Learn more at www.spiderstaging.com.SafeWorks LLC, is a subsidiary of BrandSafway, a leading global provider of...


  • Sparrows Point, United States BrandSafway Full time

    Spider® is a division of SafeWorks LLC, the largest manufacturer and distributor of powered suspended access and safety solutions in North America, serving more customers with a wider variety of products and services than any other company. Learn more at www.spiderstaging.com.SafeWorks LLC, is a subsidiary of BrandSafway, a leading global provider of...

  • Plant Manager

    2 weeks ago


    Sparrows Point, United States DAP Full time

    Job DescriptionDAP is looking to hire Plant Manager for our Baltimore Plant.Position OverviewThe Plant Manager will be responsible for the operation of the manufacturing plant located in Baltimore, MD (Rosedale). The incumbent will oversee a 200+ non-union workforce and ensure that the plant operates consistently with established goals regarding safety,...

  • Plant Manager

    1 month ago


    Sparrows Point, United States DAP Full time

    Job Description DAP is looking to hire Plant Manager for our Baltimore Plant. Position Overview The Plant Manager will be responsible for the operation of the manufacturing plant located in Baltimore, MD (Rosedale). The incumbent will oversee a 200+ non-union workforce and ensure that the plant operates consistently with established goals regarding safety,...

  • Plant Manager

    4 weeks ago


    Sparrows Point, United States DAP Full time

    Job Description DAP is looking to hire Plant Manager for our Baltimore Plant. Position Overview The Plant Manager will be responsible for the operation of the manufacturing plant located in Baltimore, MD (Rosedale). The incumbent will oversee a 200+ non-union workforce and ensure that the plant operates consistently with established goals regarding safety,...

  • Area Manager II

    4 weeks ago


    Sparrows Point, United States Amazon Full time

    Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of...

  • Area Manager II

    1 month ago


    Sparrows Point, United States Amazon Full time

    Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of...


  • Sparrows Point, United States Lee's Restaurant Group Full time

    **About us** Lee's Restaurant Group is a professional, customer-centric, fast-paced growing organization where our managers receive above average salaries and bonuses. Our restaurants are popular, high volume derstinations in each of thier respective markets. Our goal is to provide unmatched dining experiences for our customers through best in class cuisine...

  • Accounting Manager

    2 weeks ago


    Sparrows Point, United States Creative Financial Staffing Full time

    Job DescriptionOur client, a dynamic and rapidly growing privately-held company in Baltimore, MD(county) is seeking a highly skilled Accounting Manager to join their team! The company has been in existence for over 100 years and provides stability, growth, and flexibility to their employees!This is a fantastic opportunity for an Accounting Manager who is...

  • Fleet Manager I

    3 weeks ago


    Sparrows Point, United States CRST The Transportation Solution, Inc. Full time

    Division Summary: CRST's Dedicated Solutions division is focused on service excellence to retailers and producers who need consistent, dependable, high-quality delivery services. We provide customers the flexibility of a private fleet, without the expense. Job Summary: The Fleet Manager is responsible for overseeing all aspects of a fleet of trucks. Their...


  • Sparrows Point, Maryland, United States CBRE Full time

    Area Maintenance Manager Job ID 169512 Posted 28-May-2024 Service line GWS Segment Role type Full-time Areas of Interest Engineering/Maintenance, Facilities Management Location(s) Sparrows Point - Maryland - United States of America At **CBRE Global Workplace Solutions (GWS)** , Safety is our top priority We maintain a safety-first culture in which CBRE...

  • Fleet Manager I

    3 weeks ago


    Sparrows Point, United States CRST Expedited, Inc. Full time

    Job DescriptionJob DescriptionDivision Summary: CRST's Dedicated Solutions division is focused on service excellence to retailers and producers who need consistent, dependable, high-quality delivery services. We provide customers the flexibility of a private fleet, without the expense. Job Summary: The Fleet Manager is responsible for overseeing all...

  • Fleet Manager I

    3 weeks ago


    Sparrows Point, United States CRST The Transportation Solution, Inc. Full time

    Division Summary: CRST's Dedicated Solutions division is focused on service excellence to retailers and producers who need consistent, dependable, high-quality delivery services. We provide customers the flexibility of a private fleet, without the expense. Job Summary: The Fleet Manager is responsible for overseeing all aspects of a fleet of trucks. Their...

  • team manager i

    7 days ago


    Sparrows Point, United States McCormick & Company Full time

    You may know McCormick as a leader in herbs, spices, seasonings, and condiments – and we're only getting started. At McCormick, we're always looking for new people to bring their unique flavor to our team.McCormick employees – all 14,000 of us across the world – are what makes this company a great place to work. We are looking to hire an Warehouse Team...

  • Distribution Center

    3 weeks ago


    Sparrows Point, United States Home Depot THD Full time

    **Position Purpose**: The Transportation Supervisor will lead an hourly team and influence the entire distribution team to complete the work required to run the distribution center in an efficient, safe and productive manner. Supervisor will be responsible for management of the team members under his/her supervision. Role is responsible for ensuring prompt,...

  • Warehouse Supervisor

    4 weeks ago


    Sparrows Point, United States Holcim Full time

    ABOUT THE ROLE Support the procurement function within an operating company by maximizing efficiencies associated with the provision of materials to the operation. WHAT YOU'll BE DOING Demonstrates a commitment to communicating, improving and adhering to safety policies in all work environments and areas. Manage all aspects of warehousing...

  • Warehouse Supervisor

    2 months ago


    Sparrows Point, United States Holcim Full time

    ABOUT THE ROLE Support the procurement function within an operating company by maximizing efficiencies associated with the provision of materials to the operation. WHAT YOU'll BE DOING Demonstrates a commitment to communicating, improving and adhering to safety policies in all work environments and areas. Manage all aspects of warehousing...

  • Warehouse Supervisor

    2 weeks ago


    Sparrows Point, United States Holcim Full time

    ABOUT THE ROLE Support the procurement function within an operating company by maximizing efficiencies associated with the provision of materials to the operation. WHAT YOU'll BE DOING Demonstrates a commitment to communicating, improving and adhering to safety policies in all work environments and areas. Manage all aspects of warehousing including...

  • Senior Accountant

    7 days ago


    Sparrows Point, United States LEN THE PLUMBER LLC Full time

    Job DescriptionJob DescriptionSR. ACCOUNTANT / LTP BALTIMORELEN THE PLUMBER HEATING & AIR - Join our growing Finance Team!FINANCIAL SENIOR ACCOUNTANT – LTP Senior AccountantFull Time On-Site Position - BaltimorePreferred:Multi-entity, intercompany experienceSage Intacct experience, Concur, Service Titan or similar software systemsExperience in Public...