Sr. Digital Supply Chain Manager, Prime Video
Found in: Talent US C2 - 1 week ago
Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic and global environment where innovating on behalf of our customers is at the heart of everything we do.
We are searching for a Sr. Digital Supply Chain Manager who can hold a leadership position in building strategic partnership with world-renowned studios, oversee global content publication, be passionate about processes and innovation, and navigate in a complex environment with both business and technical aspects. This role demands a high capacity to Learn and Be Curious, Invent and Simplify, Bias for Action, and Deliver Results as we need to be continually adapting to the fast-moving environment and push to drive efficiency and simplification for global customers.
In this role, you will have the opportunity to work with various stakeholders, including global cross-functional teams within Amazon, external executive teams, and technical teams from both sides. The successful candidate will need to be entrepreneurial, wear many hats and work in a fast-paced, dynamic, and highly collaborative environment. If this sounds intriguing, please consider this role on the Prime Video Partner Operations Team.
Key job responsibilities
- Be the subject matter expert of your assigned program
- Define value propositions, entitlements, and limitations
- Be the liaison between various technical, business, and development teams to drive both proactive and reactive customer experiences solutions
- Own and support global cross-team coordination, project management, and be able to swiftly prioritize and multi task based on severity level and strong business judgement
- Identify and investigate data to isolate issues, develop solutions, and prioritize opportunities for servicing partner teams
- Have a passion for continuously improving the customer experience
- Be a creative problem solver who always thinks critically about next steps
- Possess flexibility and have a track record of delivering results in a fast-paced and highly ambiguous work environment
We are open to hiring candidates to work out of one of the following locations:
Culver City, CA, USA | Seattle, WA, USA
BASIC QUALIFICATIONS
- Bachelor’s degree or equivalent professional experience- Strong attention to detail, end-to-end ownership, and driving results
- Clear verbal/written communication, including an ability to effectively communicate with both business and technical teams
- Experience leading cross-functional teams to deliver products and projects on tight deadlines
- Experience coordinating complex program development cycles
- Must be able to think creatively, deal with ambiguity, and manage changing and competing priorities
- Experience managing, analyzing, presenting, and communicating relevant results to senior management
- Be self-driven, and show ability to deliver on ambiguous projects with incomplete or imperfect data
PREFERRED QUALIFICATIONS
- 5+ years of experience in Digital Supply Chain, Account Management, Partner Management, Operational Management, or Business Development within large global organizations- Advanced skills and experience with Excel and Access, or similar database
- Demonstrated ability to work cross-functionally with engineering, design, and marketing/business counterparts to deliver online products/services
- Ability to understand customers and their behavior in order to drive new feature development
- Exceptional interpersonal and communication skills, including strong writing and speaking skills
- Advanced ability to draw insights from data and clearly communicate them (verbal/written) to the stakeholders and executives as required
- Broad commercial awareness developed in a fast-moving environment
- Master’s degree
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