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shift manager

5 months ago


Billerica, United States Starbucks Full time

Join us and inspire with every cup  

At Starbucks, it’s all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and our communities to make a positive impact every day. We believe in working together to make a difference and in celebrating our shared success, which is why we call ourselves Starbucks “partners.” Starbucks is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences that each partner brings to our team 

The Shift Manager role is structured as a management training program that builds on your supervisory experience, coaching skills, coffee/ tea passion and business acumen all in preparation for fully managing a store. You will learn how to run a multi-million dollar business, lead a team, and building a meeting place in your community. Our goal with the program is to develop future store managers. Following successful completion of this role you will have the opportunity to be one of our world class leaders.

Using a mix of online learning, classroom training and hands on mentorship, you’ll learn how to:

Grow a successful, multi-million dollar business:  drive sales leveraging your business acumen, efficiency and problem solving skills Nurture talent & lead a team:  engage the hearts and minds of your team and develop their skills so that they realize their personal best, both as individuals and as thriving teams. Inspire others:  become a dynamic brand ambassador dedicated to driving and achieving results through your team

From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our Starbucks College Achievement Plan, health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, Bean Stock. What’s more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.com for details. 

Benefit Information

Summary of Experience

One year retail / customer service management experience, two years\preferred OR 4+ years of US Military service One year supervising the work of others, teambuilding, coaching Strong organizational, interpersonal and problem solving skills Entrepreneurial mentality with experience in a sales focused environment


Let us give you the opportunity to grow as an individual, to build lasting relationships and make an impact in a place where people, quality and value mean everything. 
It's time for you to be a part of a Great Workplace too; it's time for you #tobeapartner, apply today

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation that accrues starting at .01961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Starbucks also offers eligible partners participation in a 401(k)-retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative.

For additional information regarding partner perks and more detailed information regarding benefits, go to starbucksbenefits.com. 

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Starbucks is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.