IT Support Technician

1 month ago

Midland, United States Kelly Services, Inc. Full time
Kelly Services is actively recruiting for a IT Support Technician for a Long Term Contract opportunity in Midland, MI.
 
  • Client satisfaction is the number one goal of this position.
  • This role provides technical face to face support and potentially physical on-site support for IT and AV related questions and issues as well as white glove meeting support.
  • Professional appearance and behavior is also a requirement in providing top notch service.
  • The ability to multitask with attention to detail is crucial.
  • This position is for a person that is a self-starter, who can work well within a group or individually in a corporate environment.
  • Discretion is key, as the individual may be exposed to confidential information.

Essential Duties and Responsibilities
  • Provide Information Technology and Audio-Visual assistance.
  • Support presentations and equipment for meetings and events at Midland and remote sites.
  • Maintain Audio Visual equipment for Midland based spaces and manage the lifecycle of the equipment.
  • Coordinate with other Client technology teams, Collaboration Services, Network Services, and Mobile Services to ensure all required services are available when required.
  • Troubleshoot and resolve technical issues with workstations, mobile devices, printers, and IT resources.
  • Support events around the world and work with various venders.
  • Excellent customer service skills are a must with ability and eagerness to learn about new technology and teach others.
  • Competent in computer software and hardware troubleshooting
  • Basic networking concepts
  • Mobile device troubleshooting and management.
  • Ability to coordinate external suppliers to achieve successful projects
  • Ability to work with all levels of organization from operators to CEO
  • Strong level of capability in Audio/Visual technologies
  • Flexibility to support users 24/7 as issues occur
  • Experience in Audio Visual control systems
  • Experience with Microsoft Office O365
  • Ability to evaluate, develop strategy and implement technology plans
  • A Bachelor's degree in Communications, Information Technology Management or Broadcasting is preferred
  • A+, Network+, Security+ or other base-level IT certifications
  • They need to adapt and execute a quick recovery from direction change and technology failures.

If you feel you have the knowledge and expertise, apply today to connect with a Kelly professional who will work to enrich your life.
 
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Why Kelly® Technology?

Looking to put your tech expertise to work on today’s most intriguing, innovative, and high-visibility projects? By partnering with Kelly Technology, you’ll gain direct connections to top companies around the globe. Our team creates expert talent solutions to solve the world’s most critical challenges. In a world where change is the only constant, our extensive network of industry relationships and IT market expertise help you take your skills exactly where you want to go. We’re here to help you gain experience, make an impact, and grow your tech career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center.Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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