Front-of-House (FOH Team Member)

3 weeks ago

Smithfield, United States Chick-fil-A Full time
Opening (5:30am-3p) or Closing (2p-10:30p) up to $14/hour

Company Information

Here at Chick-fil-A Smithfield we are reshaping what it means to love what you do

We are interested in building up people for a career with Chick-fil-A or being a building block for someones next step in their personal journey

We are looking for people that embody our Core Values and SHINE.

-Serve: We are dedicated to serving our guests and our teammates first before ourselves.

-Hustle: We move with purpose and are always looking for what is next.

-Intentional Ownership: We own the numbers whether good or bad. We are intentional about creating and implementing systems and processes that fixes issues or grows areas of the business.

-Nurture Growth: We will care and encourage our team members to continuously grow. We will provide opportunities and a pathway for growth, so they may shine.

-Excellence: We strive to get all the little details right to create great big things.

Our vision is to SHINE a positive light in Johnston County by showing care.

Our mission is to be a premier workplace that creates a light that will SHINE bright within the team, so they may put that light on display.

Job Description

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

  • Full-time and Part-time
  • Full Time: 40 hours per week (for day and/or night shifts)
  • Part Time: 20+ Hours per week (for day and/or night shifts)
  • Available shifts: 6am-3pm, 7am-4pm, 11am-8pm and 3:30pm/4pm-10pm

Our Benefits Include:

  • A fun work environment where you can positively influence others
  • Flexible scheduling (and closed on Sundays)
  • Learning first-hand from an experienced Operator and Restaurant Leaders
  • Intentional growth and development to help you reach your professional goals
  • Scholarship opportunities
  • Competitive pay

Front of House Team Member Responsibilities:

  • Smile
  • Create and Maintain Eye Contact
  • Speak Enthusiastically
  • Make Emotional Connections with Guests
  • Honor and encourage others to follow the vision and values of the Restaurant
  • Multitask quickly, yet thoroughly
  • Be team-oriented, adaptable, dependable, with a strong work ethic
  • Work on their feet for several hours at a time
  • Communicate effectively with guests and Team Members
  • Adhere to Chick-fil-A rules and dress code at all times
  • Other duties as assigned

Qualifications and Requirements:

  • Consistency and reliability
  • Cheerful and positive attitude
  • Loves serving and helping others
  • Customer service oriented
  • Strong interpersonal skills
  • Detail-oriented
  • Able to multi-task
  • Works well independently and in a team environment
  • Be willing and able to work a flexible schedule
  • Have the ability to lift and carry 50 lbs on a regular basis
  • Have the ability to stand for long periods of time

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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