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Lead AV Field Technician

3 months ago

Hanover, United States Kinly Full time

Role: Field Technician

Location: New Jersey & New York Coverage

Salary – Dependent on relevant experience


As a leading technology business, with a true global footprint, we are now looking to further enhance our team with the recruitment of a proven field technician / engineer, who will carry out the testing, verification and optimization of integrated systems to enhance our client’s user experience. This is a great role that would be well suited to an experienced AV professional looking to further their career.


This is an important position within the business as we continue to develop our services to our broad client base.


Key responsibilities:

  • Installation and deployment of Video conferencing and AV Systems – With assistance and direct supervision from a lead technician and Project manager
  • Compiling room and equipment inventory for asset tracking database
  • Review BOM/SOW/CAD drawings prior to project launch
  • Perform onsite inventory and capture serial numbers and mac addresses for asset tracking
  • Installation of ceiling and wall mounted AV equipment, ex. displays, speakers, cameras, etc.
  • Installation of cables as directed in the pull schedule
  • Work with Lead Engineer & Project Manager to confirm project requirements are completed efficiently
  • Remote programming, working with technicians out in the field to load programs, test, and commission system
  • Software troubleshooting, working with technicians in the field to commission systems and customer handoff
  • Working with project management team in project close out, preforming site user acceptance test (UAT)
  • Participate in documenting and maintaining operations, network development, and maintenance processes and procedures
  • Participate in engineering and project reviews providing critical analysis comments
  • Working with design CAD Schematics, ensuring systems are installed and working at optimum levels and to client expectations.
  • Fault finding systems and resolve issues associated with design and manufacturer
  • Complete User Acceptance Testing (UAT) at client’s site which includes final adjustment of system prior to handover to client
  • Support Project Manager in the successful delivery of all projects
  • Liaise with suppliers and manufacturers to ensure technical knowledge is gained to successfully deliver projects


Skills and experience:

  • Proven experience working within the AV industry as an engineer / technician
  • Excellent technical knowledge of AV & VC equipment from all major brands
  • Excellent problem solving and troubleshooting skills
  • Ability to understand project schedule and plans
  • Ability to prioritize and work under pressure is essential
  • Good understanding of IT and networks
  • Capability to deal with stakeholders at all levels

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling.


About Kinly

Kinly is the globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive maximum collaboration, engagement and productivity to enable a world where people can work together, from everywhere. Our people are unified by a passion for helping teams achieve their workplace communication and collaboration goals, irrespective of complexity, location or project size. We design, engineer and support audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time.


Why Kinly?

We are experienced: When you join our family you’ll be part of a multi-award-winning team made up of the industry’s most innovative professionals.

We are proven: The world’s leading global businesses rely on us to deliver secure and reliable meeting experiences. Come with us on our journey.

We are independent: We partner with the world’s best AV vendors to deliver our customers unrivalled access to cutting edge technology tailored to their exact needs.

We are global: You’ll be working with alongside the world’s leading brands and supporting them on high-profile, international projects.


Equal Opportunities:

At Kinly, we are unified by a commitment to providing a working environment that is as inclusive, responsible and welcoming as possible for all our teams and prospective employees. We provide equal employment where all applicants are encouraged to apply, regardless of sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other protected characteristics. We want you to bring your true self to work and provide you with a workplace where you can thrive. We welcome your application and look forward to seeing you at Kinly soon.