Pool & Beach Server

1 month ago

Fort Lauderdale, United States Four Seasons Hotels and Resorts Full time

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Sophisticated style and energy in a celebrated vacation desitination. Discover a modern reflection of the classic yacht club lifestyle. With a prime beachfront address, Four Seasons brings unrivalled style and service to this next-generation coastal city. Moments away, experience Fort Lauderdale’s best shops, restaurants, marinas and entertainment – surrounding you with the spirit of one of the world’s top yachting locales.

About the role

The Pool & Beach Server serves guest by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods, communicates orders using point-of-sales system, coordinates food timings, checks completed orders, and appropriately responds to guest concerns and requests. Upsell, process payment properly, complete side work, maintain assigned section with urgency.

What you will do

• Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item’s, origin, taste, and preparation methods;

• Confirm guest orders including any special needs or requests using the hotel’s point-of-sales system; check completed orders with guest’s original order.

• Coordinate food timings. Transport items to the guest table in a timely manner to ensure proper food quality.

• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.

• Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items.

What you bring

• At least 2 years of high-volume serving experience, preferably in a luxury hotel or resort.

• Excellent personal presentation and interpersonal skills.

• Extensive knowledge of wine, beer, and spirits. Ability to upsell.

• Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions. Willing to work in a fast-paced environment.

• Ability to operate all computer equipment necessary to perform the job; knowledge of Opera and Micros POS preferred/is a plus.

• Excellent communication and interpersonal skills; ability to work closely with other departments and communicate clearly and effectively with colleagues and guests.

• Ability to lift, carry, and move up to 30 lbs. 

What we offer: 
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals

Schedule & Hours:

• Full-Time

• Days / This position requires the flexibility to work a diverse schedule encompassing days, weekends, and holidays

Miscellaneous:

US work authorization is required.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -

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