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Beach and Pool Attendant
2 months ago
About Four Seasons:
Four Seasons thrives on the dedication of our team. We are a group of individuals committed to personal growth, striving for excellence, and treating each other with respect and kindness. Our global team members craft extraordinary experiences for our guests, residents, and partners through a commitment to luxury infused with genuine warmth. We recognize that the best way to empower our staff to deliver these exceptional guest experiences is through a premier employee experience and a supportive company culture.
At Four Seasons, we value familiarity, warmly welcome newcomers, and treat everyone we encounter with the same respect we wish to receive. Whether you work with us, stay with us, live with us, or explore with us, we believe our mission is to create lasting impressions. This stems from our belief that life is enriched when we connect deeply with the people and the world around us.
About the location:
Experience sophisticated style and vibrancy in a renowned vacation destination. Discover a contemporary interpretation of the classic yacht club lifestyle. With a prime beachfront location, Four Seasons delivers unmatched elegance and service in this next-generation coastal city. Just moments away, you can enjoy Fort Lauderdale's finest shops, restaurants, marinas, and entertainment, enveloping you in the spirit of one of the world's premier yachting destinations.About the role
The Pool & Beach Server provides guests with exceptional knowledge of the food and beverage offerings, as well as insights into preparation techniques. This role involves communicating orders through the point-of-sales system, coordinating food delivery timings, verifying completed orders, and responding effectively to guest inquiries and requests. Responsibilities also include upselling, processing payments accurately, completing side work, and maintaining the assigned area with a sense of urgency.
What you will do
• Provide detailed descriptions of food and beverage selections to guests, highlighting the origin, flavor, and preparation methods of each item;
• Confirm guest orders, including any special requests, using the hotel's point-of-sales system; verify completed orders against the original requests.
• Manage food delivery timings, ensuring items are transported to the guest table promptly to maintain food quality.
• Anticipate guest needs, gauge satisfaction, offer recommendations, and respond swiftly and appropriately to any concerns or requests.
• Accurately close guest checks; process cash and credit card transactions; properly handle voided checks or complimentary items.
What you bring
• A minimum of 2 years of experience in high-volume serving , ideally within a luxury hotel or resort setting.
• Strong personal presentation and interpersonal skills.
• In-depth knowledge of wine, beer, and spirits, with the ability to upsell effectively.
• Excellent time management skills: capable of multitasking, prioritizing, and adapting to changing conditions. Willingness to work in a fast-paced environment.
• Proficiency in operating all necessary computer equipment; familiarity with Opera and Micros POS is preferred.
• Strong communication and interpersonal skills; ability to collaborate closely with other departments and communicate clearly with colleagues and guests.
• Capability to lift, carry, and move up to 30 lbs.
What we offer:
• Competitive salary and a comprehensive benefits package
• Excellent training and development opportunities
• Complimentary accommodation at other Four Seasons Hotels and Resorts
• Complimentary dry cleaning for employee uniforms
• Complimentary meals for employees
Schedule & Hours:
• Full-Time
• This position requires flexibility to work a diverse schedule, including days, weekends, and holidays.
Miscellaneous:
US work authorization is required.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -