Content Integrator

3 weeks ago

Santa Ana, United States Global Eagle Full time

About Anuvu 

For over a decade, our clients in aviation and maritime have used our technology-driven products and services to keep their passengers entertained and connected to the things they love, from anywhere in the world. Brands such as Southwest Airlines, Norwegian Cruise Lines, Emirates and Celebrity Cruises have trusted us to provide solutions from high-speed broadband internet to movies, television and games.

Our team of global experts take pride in providing clients what they need today while creating a strategic road map for tomorrow through reliable, scalable, and affordable content and connectivity solutions designed to meet the ever-changing technology needs of our clients' passengers and guests. 

Be Part of the Movement 

Anuvu is embarking on a new chapter with a new story to tell. As one of the leading providers of high-speed connectivity and entertainment solutions for worldwide mobility markets, we deliver what customers need today, while remaining flexible and future-focused.

Role Summary

The Content Integrator acts as a conduit and quality control for audio, video, and associated metadata being installed on various in-flight entertainment hardware. This is a technical role involving aspects of video/audio QC, file management, administrative and documentation work therefore attention to detail and tenacity are a key requirement. The incumbent will work with other teams globally and adhere to tight deadlines within a fast-paced environment. The ideal candidate should have a passion for media and technology, confidence in communicating both internally and externally, along with a strong work ethic.

Location: Santa Ana, CA

Remote Options: 100% on-site with occasional travel locally.

What You’ll Be Doing 

Work across functional teams to ensure video, audio and metadata content meet necessary technical, quality and client requirements. This includes testing within IFE hardware environments onsite at Anuvu and off site at hardware manufacturers. 

Document and communicate results of testing to key stakeholders; Including administrative tasks – completing testing grids, opening trouble tickets, documenting when corrections have been verified, and summarizing results

Chase and monitor delivery of media encodes to ensure adherence to critical path timelines

Input and manage metadata in database systems

Troubleshoots and resolves technical issues during rack testing; escalating appropriately when required

Exemplify the company core values and behaviours

Accountable for delivering departmental outcomes

Offer and provide feedback for departmental continuous improvement processes.

Expectations

Works well under pressure

Team player able to collaborate and influence others to meet shared deadlines and goals

Strong communicator who displays courage in driving and advocating for operational excellence

Proactive, operational mindset

Self-motivated, organized, and resourceful with strong work ethic

What We’re Looking For

Excellent organizational, interpersonal and communication (verbal and written) skills.

Ability to work independently and with minimal supervision.

Highly effective problem solver able to assess, adapt and action changing priorities and strategies.

Able to succeed and thrive in a dynamic, innovative, deadline driven environment.

Strong understanding of video/film formats, distribution workflows, and technologies.

This Might Be the Right Place if You….

Are a team fit; can help advance our global, inclusive culture

Are self-starter who likes to roll up your sleeves and take initiative with minimal direction

Can think about tomorrow, while getting your work done today

Are a collaborative team player; primary audience will be internal teams

Are curious and open to learning and finding new solutions

Are able to provide and accept feedback in a constructive manner

Are organized, have strong communication skills, and do whatever it takes to get things done

The Benefits of Working Here 

Generous 401(k) Matching

Company Paid Short-Term & Long-Term Disability

Company Paid Life/AD&D Insurance

Company Paid Wellness Programs

Company Health Savings Account Contributions

Employee Assistance Program

Flexible Spending Accounts for Dependent Care, Medical & Transit

Paid Parental Leave and more

The anticipated starting salary range for individuals expressing interest in this position is $. Actual compensation will depend on factors such as location, experience, skills, certifications…etc.

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