Kitchen Director

3 weeks ago


Palm Harbor, United States Chick-fil-A Full time

Directly Reports to: Executive of Staff, Director of Operations

Collaborating Team: Director Drive-Thru, Director Hospitality, Director Sales and Brand Growth  

Provides Leadership to:  

BOH Team Leaders 

Food Safety & Quality Manager

Back of House Training Manager

Inventory Lead

Vision

  • Develop a Business Plan for the year with the Director of Operations and share with the Director Team defining all goals and a plan to reach them
  • Meet with the Director Team weekly 
  • Meet with the BOH Leadership Team weekly
  • Embody & share Dan’s vision to your team…To be our community’s favorite place to be refreshed and restored
  • Embody & share Chick-fil-A Vision, Values, & Corporate Purpose to your team

People

  • Continuously develop the Back of House Leaders
  • Weekly meetings with Team Leaders to challenge & encourage them
  • Continuously develop yourself
  • Sync up with Training Director on Training & Growth Plans for Back of House team
  • Hold your team accountable for their responsibilities
  • Complete evaluations on all Managers and Team Leads on your team on schedule (30, 60, 90 etc.)
  • Complete the weekly Back of House schedule on time Tuesday at 5pm

Quality & Guest Experience

  • Time block your schedule to hit all areas of Kitchen every day (Kitchen, Facilities)
  • Open & Close the restaurant at least 2x per month 
  • Enforce commitment to Excellence in all things, Ownership, & Teamwork
  • Cultivate a Food Safety Culture
  • Enforce Cleaning lists & implementation with entire staff
  • Review Daily Safe Critical with Day and Night Assistant Directors

Sales & Brand Growth

  • Post and reiterate all Sales numbers and goals
  • Create a competitive, enthusiastic, & positive culture towards reaching sales goals (SPI)
  • Work in tandem with Sales and Marketing Director on catering & community events to ensure REMARKable and CAREing experiences for all guests and clients
  • Stay up to date on all roll outs, LTO, & promotional items

Financial Return

  • Complete End of Month inventory and final submission to Support Center 
  • Control Food Cost Gap and BOH Labor Gap 
  • Ensure good stewardship of all resources

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.


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