Assistant Property Manager

4 weeks ago


Chino, United States The Quest Organization Full time

Assistant Property Manager

 

The Assistant Property Manager will assist in managing the day to day operations for a portfolio of retail properties.


  • Assist in overseeing day-to-day operations of retail properties.
  • Utilize Yardi to maintain accurate and up-to-date property records, including leases, tenant information, financial data, and maintenance records.
  • Generate and distribute reports as needed, using Yardi software to track property performance metrics.
  • Serve as a primary point of contact for tenants, addressing inquiries, concerns, and requests in a timely and professional manner.
  • Coordinate lease renewals, lease amendments, and tenant move-ins/outs, ensuring all documentation is accurate and up-to-date in Yardi.
  • Serve as the primary point of contact for all tenants, vendors, visitors, and other stakeholders.
  • Prepare tenant billbacks for management approval and maintain accurate records of billbacks.
  • Maintain tenant contact information for emergencies, accounts payable-related matters, and lease-related matters.
  • Maintain active correspondence with tenants, lease administrators, accounting clerks, and managers regarding accounts receivable and other matters.
  • Assist tenants with maintenance/service calls by coordinating with appropriate contractors, obtaining estimates, preparing contracts, and processing invoices.
  • Maintain active communication with day porters, security officers, and engineers to ensure smooth property operations.
  • Work closely with vendors and contractors to coordinate property maintenance and repairs.
  • Process vendor invoices and ensure timely payment, reconciling invoices with budgetary constraints as necessary.
  • Assist in budget preparation and financial forecasting for assigned properties.
  • Monitor tenant accounts receivable and assist in collection efforts as needed.
  • Prepare lease amendments, assignments, and license agreements for review and modification, ensuring compliance with lease terms and regulations.
  • Review broker commissions and ensure accuracy of commission calculations.
  • Acquire monthly/annual gross sales reports from tenants and maintain accurate records of sales data.
  • Prepare welcome packets for new tenants and assist with utility transfers as needed.
  • Maintain lease files and documentation in Yardi, ensuring accuracy and compliance with lease terms and regulations.
  • Coordinate lease abstracting and ensure lease information is accurately entered into Yardi
  • Conduct regular property inspections to assess maintenance needs, safety hazards, and overall property condition.
  • Coordinate with maintenance staff and vendors to address maintenance issues promptly.
  • Manage files, including tenant and vendor documents, ensuring accuracy and accessibility.
  • Update documents and maintain recordkeeping in data management systems.
  • Handle mail and correspondence as requested.
  • Issue notices to tenants regarding scheduled work on-site, lease violations, accounts receivable, and reporting.
  • Answer and redirect incoming calls to appropriate parties.
  • Update vendors with bill payment status and maintain organized vendor files.
  • Organize workroom/office space and order necessary supplies for daily operation.
  • Acquire tenant and vendor COIs and verify insurance coverage according to landlord requirements.
  • Code all incoming utility bills and vendor bills accurately for proper accounting.
  • Assist with monthly reporting, budgets, and CAM reconciliations as assigned.
  • Prepare service agreements for recurring or one-time projects and maintain accurate records of agreements.
  • Prepare property safety inspection reports and ensure compliance with safety regulations.
  • Administer required annual fire drills, ensuring tenants are fully informed and documentation is properly acquired and filed.
  • Act as a substitute for the manager at all times, especially during emergency on-site visits and move-out inspections.
  • Maintain all tracking platforms and mechanisms as required by the manager, ensuring accurate and up-to-date records.
  • Perform other duties as assigned to support property management objectives.


 

Qualifications:

 

  • Bachelor's degree in a related field is preferred.
  • Proven experience in commercial property management, retail experience is preferred.
  • Proficiency in Yardi.
  • Understanding of commercial real estate principles, lease administration, and tenant relations.
  • Strong communication skills, with the ability to effectively interact with tenants, vendors, and internal stakeholders.
  • Proven ability to prioritize and manage multiple tasks in a fast-paced environment.
  • Detail-oriented with strong organizational, analytical and problem-solving skills.
  • Proficiency in Microsoft Office Suite.


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