Site Specialist I

3 months ago

Dallas, United States Thermo Fisher Scientific Full time

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Location/Division Specific Information

Unity Lab Services is a business segment that supports the Customer Channels Group and provides critical garment management on-site at customer locations. This position is based on-site in Dallas, Texas Area.

Discover Impactful Work:

This position is passionate about service delivery excellence within Unity Lab Services Specific activities relative to the job function include: product receiving, stocking, product disbursement, inventory delivery, and other basic inventory management activities - by applying the functionality of systems and applications such as ULS IM, and Microsoft Office.

A day in the Life:

Makes on-site program replenishments and disbursements. Performs stockroom duties to include: receiving, put-away, stock rotation, cycle counts, and other functions according to customer requirements Operates various Thermo Fisher Scientifics handheld devices that include: Requisition & Inventory Management Follows well-defined procedures as outlined by Best Practices, SOPs & work instructions Take direction and communicates openly with Site Supervisor (and Team Lead) regarding daily duties. Makes decisions and uses available resources to meet customer requirements, independently Promotes personal growth and development by staying abreast of new policies and improvements Raise customer concerns and quickly identifies the course of action with a goal of first call resolution within established turnaround times Represents Thermo Fisher Scientific at all times throughout customer locations, expertly and positively Primary shift is Saturday - Tuesday 6:00am CST - 5:00pm CST, with the ability to adjust schedule as needed

Keys to Success:

Education

High school diploma or equivalent required

Experience

Ability to present and articulate points by verbal and written communications 1-2 years of customer service, warehouse or inventory management preferred Ability to establish and champion positive customer relationships

Knowledge, Skills, Abilities

Strong interpersonal skills and proactive approach in all duties Demonstrate expertise in the ability to identify inefficiencies in any process and make recommendations for improvement Detail oriented, technically proficient, organized, problem solver, promotes team environment Willingness to work overtime as the need arises

Physical Requirements / Work Environment

Works primarily at customer sites, which may require independent work at the customer locations. Depending on the area of the building, personal protective equipment must be worn, including lab coats, coveralls, hoods, facemasks, hairnets, safety gloves, steel-toe shoes (required for all colleagues), bump hats, and/or safety glasses. Regularly required to lift 30 - 40lbs, and up to 50lbs occasionally. Regularly use equipment including pushcarts, pallet jacks, mobile cylinders, forklifts, etc. to push/pull up to 100lbs. Regularly required to stand, walk and conduct manual material handling (twisting, bending, reaching, lifting, etc.) for prolonged periods. Ability to work in environments with varied temperatures (cold rooms, outside, etc.). Ability to work overtime, or independently, as needed.

Benefits

We offer competitive remuneration, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation

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