Help Desk Technician I
2 months ago
Job Description:
Keller Schroeder is seeking a Help Desk Technician I for our direct client. This is a direct hire, onsite position in Madisonville, KY. The Help Desk Technician will serve as the main point of contact for IT-related issues for their Madisonville location as well as a remote location in Texas. No sponsorship is available.
Responsibilities:
Provide basic support and troubleshooting for local and remote users of PCs, laptops, handhelds, tablets, printers and scanners Support cell and VoIP phones Software support (MS Office, Gmail, Chrome, etc.) Install applications Reset passwords New user setup Manage IT Inventory Minimal network support (take care of a switch or access point) IT projects (Disaster Recovery, Compliance, etc.) Some administrative tasks Requirements: 1 year help desk or related experience Understanding of Apple MacIntosh preferred. Troubleshooting, analysis, problem solving and decision-making abilities Willingness to learn and grow IT skills Flexible, cooperative attitude in assisting with administrative tasks as needed including data maintenance, data entry, working with PowerPoint, Word, etc. Excellent communication skills Commitment to exceptional customer service and support-
Help Desk Technician I
2 months ago
Madisonville, United States Keller Schroeder Full timeKeller Schroeder is seeking a Help Desk Technician I for our direct client. This is a direct hire, onsite position in Madisonville, KY. The Help Desk Technician will serve as the main point of contact for IT-related issues for their Madisonville location as well as a remote location in Texas. No sponsorship is available.Responsibilities:• Provide basic...
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