Mental Health IIC Intake Coordinator

4 weeks ago

Cherry Hill, United States The Thrive Network Full time
Job DescriptionJob DescriptionSalary: $23 - $25 DOE

The IIC Coordinator will be responsible for general and administrative duties which will require in-depth knowledge of departmental goals, objectives and policies & procedures.


Responsibilities


  • The IIC Coordinator will work to ensure high quality services are provided to the children and families involved in in-home mental health services.
  •  The IIC Coordinator will communicate directly with the IIC providers and liaise with collaborative partners.
  •  Responsible for responding to provider and referral agencies’ questions and communications regarding engagement matters.
  •  Service Delivery Management.
  •  Follow Medicaid Eligibility Process to ensure uninterrupted service delivery
  •  Track BPS Assessments, Submissions, and payroll approval according to Process.
  •  Track BA/ISP CYBER submissions according to process.
  •  Check CYBER daily to determine if clients have been approved for IIC services by verifying and maintaining up-to-date documentation of all authorizations (Access team handles reauthorizations).
  •  Coordinate with Perform Care for BPS assignment.
  •  Update all pending authorization and reauthorization data accurately in InSync.
  •  Follow up with referral agencies to troubleshoot authorization discrepancies or delays.
  • Add, delete and maintain IIC providers in appropriate lists and databases including: Contact List, Specialty List, Outlook distribution list; InSync, CYBER, County Provider List and ResourceNet.
  • Complete final onboarding and off-boarding, according to process, after orientation is completed: including assigning CYBER usernames and emailing current chart documents and required forms.
  •  Conduct open and closed chart audits according to QA Procedure and report findings, as needed, to the Quality Assurance Manager.
  • Maintain professional and courteous relationships with all individuals including, but not limited to, employees and contractors, system partners, and community resources.
  • Performs other duties as required.


Requirements

  •  A Bachelor’s degree is required with a preference for a related field such as psychology, child advocacy, social work.
  • Strong communication skills and the ability to work well and collaborate with others are essential.
  • Candidate must be a self-starter with strong task management and organizational skills.
  • Proficient use of Word and Excel


Job Details

Location: Cherry Hill, NJ

Hours Monday - Friday 9am - 5pm

Pay $23 - $25 DOE

Paid Time Off (vacation, personal and sick)

Medical, Vision, Dental and Supplemental Insurance

401k Retirement Plan


We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.


www.thethrivenetwork.com


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