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Hotel Front Desk Attendant

3 months ago

Kalispell, United States SpringHill Inn & Suites Full time

Hotel Front Desk Attendant - (3X nights a week)-Part-time, 3 pm-11 pm shift Mondays, Tuesdays and Wednesdays


We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today

Compensation:

$17 - $18 hourly

Responsibilities:
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
  • Communicate with housekeeping to make sure guest rooms are ready
  • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
  • Mitigate customer complaints as needed
Qualifications:
  • Well-versed in taking telephone calls and handling stressful situations
  • Displays impeccable interpersonal, time management, organizational skills, and customer service skills
About Company

We invite you to join us at the SpringHill Suites by Marriott in beautiful Kalispell, MT. We are conveniently located just off of US Highway 93, south of the Costco Wholesale. The SpringHill Suites Kalispell is an all-suite property that features spacious rooms 25% larger than your traditional hotel rooms.

We are a franchise Marriott hotel managed but a Montana-based company out of Butte, MT.