Hotel Housekeeper

4 weeks ago

Kalispell, United States SpringHill Inn & Suites Full time

DescriptionHotel Housekeeper (Sat & Sun/PT)We're in search of a housekeeper to ensure guest satisfaction during their stay with us. Responsibilities include cleaning guest rooms, restrooms, and common areas, making beds, doing laundry, ironing sheets, and other general cleaning duties as assigned. The ideal candidate is a cleaning enthusiast, a team-player, and a highly-organized professional.ResponsibilitiesCORE WORK ACTIVITIES•Respond promptly to requests from guests and other departments•Fill cart with supplies and transport cart to assigned area•Enter guest rooms following procedures for gaining access and ensuring vacancy before entering•Replace guest amenities and supplies in rooms•Replace dirty linens and terry with clean items•Clean bathrooms•Remove trash, dirty linen, and room service items•Check that all appliances are present in the room and in working order•Straighten desk items, furniture, and appliances•Dust, polish, and remove marks from walls and furnishings•Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials•Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information•Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation•Speak with others using clear and professional language•Support team to reach common goals•Ensure adherence to quality expectations and standards•Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance•Reach overhead and below the knees, including bending, twisting, pulling, and stooping•Stand, sit, or walk for an extended period of time•Attention to customer service with a professional and pleasant personality•Available to work a flexible schedule including evenings, weekends, and holidays•Perform other reasonable job duties as requested by Supervisors•Keep common spaces such as the lobby, hallways, and restrooms clean and stocked with supplies•Track rooms cleaned and document lost and found items, damage, and repairs needed•Perform cleaning duties and arrange guest rooms to our hotel's standard before guests arrive•Mop, vacuum, make beds, change sheets, do laundry, stock rooms, and do other cleaning duties as assignedQualifications•At least 1 year of experience as a professional housekeeper preferred•Possesses a strong work ethic with exemplary organizational, time management, and communication skills•Must have graduated high school or received an equivalent certification•Good understanding of cleaning techniques and products

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