GCM Client Administrator II

7 months ago

Minneapolis, United States M&T Bank Full time

Overview:

Assists with most aspects of Global Capital Markets trust or entity administration and servicing of high net-worth private and institutional clients.Supports less experienced account relationship managers with limited supervision. May serve as administrator for medium to large (as defined by business) and/or highly complex clients. Serves as point of contact for client regarding daily administration. Maintains daily contact with clients to address general inquiries and/or facilitate client requests. Processes all related transactions, including collecting critical documents, processing cash disbursements, trades and account balances, establishing new accounts and facilitating client requests for discretionary distributions and trust terminations. Ensures proper administrative management for accounts under responsibility.

Primary Responsibilities:

Oversee client relationships, making appropriate recommendations for routine internal business activities. Assist account representative(s) in revenue generating activities by providing appropriate recommendations, preparing documents for and participating in meetings. Manage daily implementation of client strategies. Foster client relationships with assigned client base, serving as primary point of contact for the client; make recommendations for services to correct and/or enhance the client experience. Resolve problems and respond to client requests in a timely manner. Manage relationships with internal and external service partners; assess issues requiring immediate attention in a timely manner and work to resolve all other issues through the normal course of business utilizing available resources.  Develop and maintain industry knowledge applicable to the business and demonstrate the ability to articulate that knowledge internally and externally. Remain current on industry news applicable to the line of business. Demonstrate an in-depth knowledge of corporate policies and procedures related to the administrative role. Provide and maintain appropriate levels of controls to minimize losses. Provide effective support of team members.  Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management. Promote an environment that supports diversity and reflects the M&T Bank brand. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties as assigned.

Scope of Responsibilities:

The position may provide guidance to less experienced personnel or other staff.

Education and Experience Required:

Combined minimum of 4 years’ higher education and/or work experience, including a minimum of 1 year relevant work experience with direct client contact

Strong focus on customer service and satisfaction

Strong verbal and written communication skills

Education and Experience Preferred:

Bachelor’s degree focused on Finance, Business, Economics or Accounting and a minimum of 1 year relevant work experience with direct client contact

CCTS (Certified Corporate Trust Specialist) certification if corporate trust focus

Strong skills in pertinent software applications, with ability to learn new applications

Experience working in a team environment

Strong interpersonal skills with ability to build significant level of trust with clients

Self-confident

Proven ability to work well with highly capable and successful individuals

Strong analytical ability

Demonstrated ability to develop strong working relationships with administrative support areas appropriate to the business unit 

Experience contributing to positive working relationships and maintaining integrity and professionalism

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $23.04 - $38.40 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location:

Minneapolis, Minnesota, United States of America

  • Architect II

    4 days ago

    Minneapolis, United States Disability Solutions Full time

    We’re hiring a skilled and passionate Architect II to join a growing architecture team in Minneapolis! Position Overview: As an Architect II, you will play a pivotal role in the design and execution of commercial architectural projects. This position involves performing complex design and technical tasks, coordinating with project teams, and...

  • Architect II

    4 days ago

    Minneapolis, United States AEC Resources Full time

    Job DescriptionJob DescriptionWe’re hiring a skilled and passionate Architect II to join a growing architecture team in Minneapolis! Position Overview: As an Architect II, you will play a pivotal role in the design and execution of commercial architectural projects. This position involves performing complex design and technical tasks, coordinating with...

  • Client Service Coordinator

    1 day ago

    Minneapolis, Minnesota, United States Catholic Charities of the Archdiocese of St Paul and Minneapolis Full time

    Catholic Charities of the Archdiocese of St Paul and Minneapolis is seeking a dedicated professional to serve as a Client Advocate II at our Higher Ground - Minneapolis and Mary Frey Opportunity Center locations.This role involves maintaining a safe and secure environment for clients by providing referral information, de-escalating situations as needed, and...

  • Contracts Administrator II

    2 weeks ago

    Minneapolis, United States Disability Solutions Full time

    Job Description The BAE Systems Weapons System Spares, Repairs, and Field Service team oversees all proposals and contracts supporting the Naval Guns, Vertical Launching System, and Submarines with customers such as Defense Logistics Agency, Navy Supply, and Domestic & International Direct Commercial Sales. The team's primary focus is maintaining the Navy...

  • Administrative Analyst II

    3 weeks ago

    Minneapolis, United States City of Minneapolis Minnesota Full time

    Provide varied, complex management and operational analysis in support of a department; oversee, administer and prepare a variety of projects, grants and contracts, conduct procedural, organizational and budgetary studies and recommend modifications Administrative, Analyst, Monitoring, Technology, Program

  • Administrative Analyst II

    2 weeks ago

    Minneapolis, United States City of Minneapolis Minnesota Full time

    Provide varied, complex management and operational analysis in support of a department; oversee, administer and prepare a variety of projects, grants and contracts, conduct procedural, organizational and budgetary studies and recommend modifications Administrative, Analyst, Monitoring, Technology, Program Learn More

  • Software Engineer II

    3 weeks ago

    Minneapolis, United States Apollo Professional Solutions Full time

    Job Description Software Engineer II Minneapolis, MN Contract to hire 9/80 Schedule 8 AM - 5:30 PM $47.68/hr We have openings for individuals with experience and a passion for real-time, embedded software development. The Software Engineer II performs a variety of tasks across the areas of software requirements analysis, software design, implementation (code...

  • Software Engineer II

    3 weeks ago

    Minneapolis, United States Apollo Professional Solutions Full time

    Job Description Software Engineer II Minneapolis, MN Contract to hire 9/80 Schedule 8 AM - 5:30 PM $47.68/hr We have openings for individuals with experience and a passion for real-time, embedded software development. The Software Engineer II performs a variety of tasks across the areas of software requirements analysis, software design, implementation (code...

  • Procurement Specialist II

    4 days ago

    Minneapolis, Minnesota, United States Disability Solutions Full time

    About the Role:We are looking for a highly skilled Procurement Specialist II to manage proposals and contracts under minimal guidance. The successful candidate will have a strong understanding of business agreements, government contracting methods, and regulations.A bachelor's degree and 2 years of relevant Contract administration experience or equivalent...

  • Administrative Assistant, Client Delivery Services

    3 weeks ago

    Minneapolis, United States Baker Tilly Virchow Krause, LLP Full time

    Overview Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly)...

  • Interior Designer II

    2 months ago

    Minneapolis, United States AEC Resources Full time

    Job DescriptionJob DescriptionThis is an exciting opportunity within one of the region’s top Interior Design firms! As an Interior Designer II, you will have the ability to join an award-winning team that has a reputation for delivering creative, innovative and effective solutions for clients nationwide.As an Interior Designer Level II you will use Revit...

  • Interior Designer II

    1 week ago

    Minneapolis, United States AEC Resources Full time

    Job DescriptionJob DescriptionThis is an exciting opportunity within one of the region’s top Interior Design firms! As an Interior Designer II, you will have the ability to join an award-winning team that has a reputation for delivering creative, innovative and effective solutions for clients nationwide.As an Interior Designer Level II you will use Revit...

  • Interior Designer II

    2 months ago

    Minneapolis, United States AEC Resources Full time

    Job DescriptionJob DescriptionThis is an exciting opportunity within one of the region’s top Interior Design firms! As an Interior Designer II, you will have the ability to join an award-winning team that has a reputation for delivering creative, innovative and effective solutions for clients nationwide.As an Interior Designer Level II you will use Revit...

  • Interior Designer II

    2 weeks ago

    Minneapolis, United States AEC Resources Full time

    Job DescriptionJob DescriptionThis is an exciting opportunity within one of the region’s top Interior Design firms! As an Interior Designer II, you will have the ability to join an award-winning team that has a reputation for delivering creative, innovative and effective solutions for clients nationwide.As an Interior Designer Level II you will use Revit...

  • Client Support Specialist I

    2 weeks ago

    Minneapolis, United States Atomic Data Full time

    Client Support Specialist I Department: Client Support Reports to: Client Support Manager Department Growth Path: Client Support Specialist II Job Summary The Client Support Specialist I is the first point of contact for our clients. They are responsible for providing resolutions to external and internal customers through expert problem identification,...

  • Customer Service Representative II

    4 days ago

    Minneapolis, Minnesota, United States Atomic Data Full time

    About the RoleWe are seeking a skilled Customer Service Representative II to join our team at Atomic Data. In this role, you will be responsible for providing exceptional customer service and support to our clients.

  • Architect II

    4 days ago

    Minneapolis, MN, United States AEC Resources, Inc. Full time

    We’re hiring a skilled and passionate Architect II to join a growing architecture team in Minneapolis! Position Overview: As an Architect II, you will play a pivotal role in the design and execution of commercial architectural projects. This position involves performing complex design and technical tasks, coordinating with project teams, and...

  • Administrative Assistant

    1 month ago

    Minneapolis, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are seeking an Administrative Assistant for our team located in Bloomington, Minnesota. As an Administrative Assistant, you will be integral to our daily operations, ensuring efficient communication and organization within the office. Your duties will include client interaction, managing mail, maintaining client records, and...

  • Client Concierge

    1 month ago

    Minneapolis, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering an exciting opportunity for a Client Concierge in Wayzata. In this role, you will be responsible for managing daily operations, maintaining client relations, and ensuring smooth office workflows. Responsibilities:• Answering and filtering phone calls to ensure efficient communication within the office.•...

  • Business Systems Analyst II

    3 weeks ago

    Minneapolis, United States Ameriprise Financial Full time

    "The Business Systems Analyst II will be responsible for coding/development, analysis and testing work associated with but not limited to client correspondence generated from a variety of system platforms. Supporting document analysis, design, test case creation, unit, user acceptance testing along with impact assessments from project or enhancement...