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Strategic Account Manager

3 months ago

RAISINVL Township, United States Nelson-Jameson Full time

Job Details

Description

Job Summary:

Nelson-Jameson is actively seeking a Strategic Account Manager to join our growing team. The chosen candidate will work in close partnership with an Account Support Representative in their specific territory. The formation of this dynamic Account Team aims to leverage complementary skills to achieve unparalleled success and provide exceptional customer support in the designated geographic region.

Expectations:

Enhancing and preserving the gross margin dollars for specific accounts following company standards. It emphasizes providing top-level service to maintain current business and seeks opportunities to increase customer spending by offering additional products and services. The goal is to consistently engage with key individuals at current accounts and develop new relationships to retain existing customers and expand market share. Additionally, there's a strategic push to identify and attract new target customers in a specified geographic area to grow Nelson Jameson's presence.

Duties/Responsibilities:

Proactively manage, retain, and grow assigned customer accounts. Utilize CRM systems to document customer interactions and opportunities as needed. Track and assess sales performance, implementing necessary adjustments to meet goals. Exceed portfolio gross margin and sales goals. Proactively contact assigned accounts to identify opportunities to earn more business. Service-assigned customer accounts with direct visits. Provide information on products and services. Facilitate resolutions to customer service issues with other departments as necessary. Regular customer visits will require routine car travel with occasional overnight stays. Attend corporate events, meetings, and training as assigned. Build and sustain a pipeline of prospective clients and new opportunities for growth. Drive sales initiatives, prospecting, presenting capabilities, providing quotes and proposals, negotiating terms, and finalizing deals.

Required Education and Experience:

High School diploma or equivalent. 2 or more years of B2B Outside Sales or Food Manufacturing experience. Passion for serving customers in a timely manner. Proven territory farming and account development skills Proficient with ERP, CRM, Microsoft Office, and basic computer skills. Must possess a valid driver’s license and an insurable driver's record.

  Preferred Education and Experience:

Bachelor’s degree in Business or related field or equivalent experience. Distributor or manufacturer experience selling to industrial food or other sanitary manufacturing facilities; OR production experience working in industrial food or other sanitary manufacturing facilities. Previous experience with industrial product lines.

What We Offer:

Compensation: Base + Commission with a pathway to earn $100,000+ in total compensation.

Comprehensive benefits package.

And so much more

Physical Requirements:

The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully.

While performing the duties of this job, the employee is regularly required to sit, use hands to handle or feel, and talk or hear. The employee is occasionally required to stand, walk, or stoop. The employee is regularly required to sit for prolonged periods of time in a vehicle.

The employee must occasionally lift and/or move up to 25#. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.

Work Environment

Nelson-Jameson provides a wide range of products and services to the food and dairy industries. These offerings include Sanitation and Janitorial Supplies, Laboratory and Testing Equipment, Processing and Flow Control Equipment, Safety and PPE, Ingredients and Additives, and Packaging Supplies. The company is known for its focus on customer service and technical support and its extensive product catalog tailored to meet the needs of food producers and processors.

The work environment characteristics described here are representative of those encountered by an employee while performing the essential functions of this job. A food processing plant environment is typical in this position.

Work Week:

Hours: 40 Days: Monday-Friday Weekends: As required

The above is an overview of the position described and is not intended to be all-inclusive.  To perform this job successfully, an individual must be able to perform each Responsibility and Duty satisfactorily. The qualifications, including the physical demands listed, are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.