Manager, Strategy

3 weeks ago

New York, United States NFL Full time

Overview /Objective

The NFL’s Club Business Development department (Club BD) supports the 32 clubs in delivering direct local value and best-in-class fan experiences via data-driven insights and innovation. In addition to working with the clubs, Club BD works cross-functionally to guide key strategic initiatives at a League level.

The Manager, Strategy & Operations will drive key priorities at both the League and Club level. The role will sit at the intersection of multiple business verticals (ticketing, marketing, sponsorship, to support the local business operations of all 32 Clubs, while also identifying and capitalizing on new areas of opportunity across the League. The position requires someone who is a passionate, results-driven problem solver that uses data, creativity, and collaboration to drive transformational results. The Manager will report to the Senior Director, Ticketing Strategy & Marketing, Club Business Development and provide input on strategic decisions and planning processes within the department.

Responsibilities

  The NFL Ticket Network

Drive strategic planning, operations, and partner management for ongoing long-term League and Club level initiatives including existing League-wide Ticketing deals (NFL Ticket Network), new ticketing partners, and future best-in-class integrations & innovations. Identify and scope new technologies and areas of opportunity across the League including development of Ticketing NFT programs and evaluation of long-term blockchain ticketing viability in collaboration with other internal stakeholders (IT, Consumer Products, Support partner management (vendors, consultants, for ongoing projects and initiatives. Guide the NFL Ticket Network’s transformation from current to future state, driving league-wide activities that enable all 32 clubs and ticketing partners to act as a unified network. Assist in defining system requirements through the enhancement of existing functionality or introduction of new capabilities. 

Strategic Initiatives

Oversee end-to-end execution of organizational projects that solve critical challenges or unlock future growth opportunities for the NFL and its 32 clubs. Lead the execution of management’s strategic projects/task forces, typically tackling a challenge or opportunity with a specific deliverable & hard deadline. Activities include end-to-end project management, resourcing, risk mitigation, recommendations, communication frameworks, and implementation plans. Support Club Business Development Strategy & Analytics function with product roadmap planning and execution. Drive Club BD DE&I planning and priority projects.

Cross- League Operations

Support key priorities across local Club business operations through creation of strategic and impactful toolkits and communications to ensure Club have necessary resources to activate around high impact calendar moments and initiatives (., schedule release, postseason on-sale, mobile ticketing communications, Drive/Support development of presentations and briefing materials for Club and League leadership meetings Facilitate league-wide touchpoints to effectively disseminate information, maximize knowledge sharing, and our bring teams closer together. Shepherd opportunities/inquiries to the right team within the NFL. Support departmental business planning and budget management processes. Construct models to evaluate the NFL Ticket Network’s effectiveness through measurable KPIs and actionable insights. Drive fact-based decision making by analyzing the challenges & opportunities of key business initiatives.

Data and Analytics

Analyze Club data to develop actionable reporting, insights, and best practices to help inform Club and League strategy.

Required Qualifications

Bachelor’s degree Minimum of 5 years of experience in management consulting, strategy & analytics, project management, Club operations, or related fields Knowledge / experience within professional sports Leagues / Clubs Financial analysis and/or partner management experience Experience in developing and implementing long-term business plans and strategies Ability to effectively interpret data and story-tell Experience leading matrixed, cross-organizational initiatives and ability to build and foster a broad network of relationships Effective negotiator with a strong command of contracts and experience working with legal professionals; Familiarity reading / reviewing / writing contractual language Unwavering commitment to honest and ethical business interactions Problem solving and issue resolution skills Proven contributor who excels at process, project management, and delivering on high priorities

Other Key Attributes / Characteristics

Ability to plug critical gaps on projects aimed at continuously improving and transforming the NFL. Highly driven 'entrepreneur' who is a strategic thinker and well organized. Comfortable with thinking big and diving deep to define strategies to execute key priorities. Excellent communication, team building, and interpersonal skills Ability to anticipate clubs' needs and match them with appropriate work products and/or individuals at the League Office Ability to handle multiple tasks, good time management and organizational skills Experience in Microsoft Excel and PowerPoint Detail oriented

Physical Demands

N/A

Travel

10-15%

Salary / Pay Range

This job posting contains a pay range, which represents the range of salaries or hourly rates that the NFL believes, in good faith, at the time of this posting that it might be willing to pay for the posted job in the location(s) specified. The NFL expects to hire for this position near the middle of the range. Only in truly rare and exceptional circumstances, where an external candidate has experience, credentials or expertise that far exceed those required or expected for the position, would the NFL consider paying a salary or rate near the higher end of the range.

Terms / Expected Hours of Work

FSLA Exempt  NFL employees are required to work 40 hours per week

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