Prog Manager

Found in: Talent US C2 - 2 weeks ago


Austin, United States Amazon.com Services LLC Full time
We are looking for a Program Manager with a track record of delivering results and proven project management experience to own and execute strategic, cross-functional operations. Understanding of Supply Chain, S&OP, Receiving, LSS and Amazon Operations are critical requirements for this role. The role requires innovative thinking balanced with a strong customer and operational focus. You will need to develop new processes, leveraging the best and creating the rest. High judgement, ability to influence, analytical ability, communication skills and leadership are essential to success in this role.

How often have you had an opportunity to be a founding member of a team creating a unique customer experience? You can expect all the challenges and benefits of a high-profile business: wide-open space for improvement and innovation, a strong team, and a fast-paced environment. These will require a willingness to dive into the details, solve new problems as they arise, leverage high judgment and gut instinct, look around corners, and always obsess over customers. Everyone on the team wears multiple hats, and ownership of the customer experience is key. You will work side by side with a talented team of operators, designers and software developers in an agile environment to develop product concepts, define requirements and priorities, build and launch to market.

Key job responsibilities
The Program Mgr will own specific area's within Supply Chain in terms of current and future process and metric development and performance. High levels of interaction with operation teams and partner corporate teams. Ability to deep dive and discover opportunity's and create future proof solutions to improve the business. You will interact closely with the business team and identify/manage critical projects that improve productivity, increase capacity, and drive efficiency improvements throughout the supply chain. Overall, you will focus on operational innovation and excellence.

We are open to hiring candidates to work out of one of the following locations:

Austin, TX, USA | Santa Monica, CA, USA | Seattle, WA, USA

BASIC QUALIFICATIONS

- 3+ years of program or project management experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams

PREFERRED QUALIFICATIONS

- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules


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