Medical Intake Specialist

5 days ago


Chamblee, United States In the Network LLC Full time

In The Network, LLC is a medical case management company in metro Atlanta. We work with several law firms throughout the United States. 

 

We are looking for intake specialists who have experience working for a law firm in the personal injury space. 

 

This position is “in office”, Monday through Friday, from 9:00 am to 5:30 pm.

 

Our intake specialists process eight to eleven intakes per day. They are required to complete the intake process within 48 hours before handing them off to a case manager. In order to be effective, our intake specialist have to be:

  • Disciplined
  • Organized
  • Attentive to detail
  • Able to multi-task
  • Use critical thinking skills
  • Have the ability to explain the benefits of entering into a quality care program 
  • Have the ability to show empathy, and
  • Have the superior communication and customer service skills
Job Responsibilities:
  • Conduct initial client phone calls to gather details about the personal injury case
  • Communicate with multiple personal injury law firms
  • Communicate with providers and update the app with accurate information 
  • Manage the intake portion of the case and make the first medical appointments
  • Answer high volume of calls 
  • Ability to interpret to clients who speak different languages (bilingual)
  • Paralegal experience a plus
Benefits

We offer the following Benefits for full-time employees:

  • Health Insurance
  • Dental
  • Vision
  • Short-term Disability
  • Long-term Disability
  • Life Insurance
  • 15 Vacation/PTO Days (120-hours) after one year of employment
  • 10 Paid Holidays
  • Access to on campus Fitness Center
  • Opportunity for Growth
  • Challenging Work

 

Our U.S. office is located in Chamblee, Georgia. 

 

Education: High School or equivalent, college a plus.

 

Salary: $20 to $25 per hour depending on experience

 

We are an equal opportunity employer. 

 

  

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