Customer Service Advisor
4 months ago
- Providing great Customer Service managing the accounts for Combined Heat and Power customers and other Enterprise Utility business areas.
- You will spend your working week split between taking inbound customer service calls and completing clerical back-office work.
- You will ensure the concerns of every customer, ranging from routine account enquiries to complex billing complaints are fully understood and resolved.
What do I need?
- We need people who are genuine and caring with great listening skills and the empathy to go the extra mile for customers on each and every call.
- You should be resilient with the ability to stay calm even when working under pressure and enjoy finding solutions to problems whilst adhering to operational processes and industry regulations.
- As you will be dealing with written correspondence it is essential that you have Microsoft office applications experience, can work quickly and accurately with a great eye to detail.
About our Business
is the Distributed Energy (DE) and Private Networks business of SSE plc. We finance, own, operate and maintain energy infrastructure for commercial, industrial and residential customers - providing them with a market leading project development service and certainty of operational performance and asset management. In order to accelerate progress towards net zero SSE Group is investing £7m a day on low carbon infrastructure, creating 1,000 green jobs a year in the process, as part of its £25bn NZAP (Net Zero Acceleration Programme).
What's in it for you?
We offer an excellent package with 34 days annual leave entitlement. Enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package
As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all protected characteristics and commit to providing any reasonable adjustments you need during the application, assessment and upon joining SSE. Search for '' to find out more.
What happens now?
All applications should be made online, and I'll be back in touch after the vacancy closing date to let you know the outcome.
Before commencing your role with SSE, you'll need to complete our pre-employment screening process. This will consist of a criminality and credit check.
#LI-ZG1
#LI-Hybrid
Our Benefits
- Sharesave Scheme
- 34 days of annual leave
- Option to purchase up to 10 days holiday
- Interest-free technology loans
- 24/7 free and confidential employee counselling service
- Private healthcare discounts
- Subsidised gym memberships
- 21 weeks full pay maternity leave
- Cycle to Work scheme with generous £2500 limit
- Interest-free salary advance to cover transport season tickets
-
Service Advisor
6 days ago
Portsmouth, United States American Fleet Service, Inc Full time $800 - $1,400TRUCK SHOP SERVICE ADVISOR - We are looking for a person that has great communication skills that can spot and solve problems written and verbal. A great positive attitude in dealing with a variety of customer types and technicians.This position calls for a person that conducts themselves professionally, patient with coworkers and customers, and willing to...
-
Service Advisor
6 months ago
Portsmouth, United States American Fleet Service, Inc Full time $800 - $1,200TRUCK SHOP SERVICE ADVISOR - We are looking for a person that has great communication skills that can spot and solve problems written and verbal. This position calls for a person that conducts themselves professionally, patient with coworkers and customers, and willing to learn new things. Good reading comprehension/proofreading skills are very...
-
Automotive Service Advisor
1 month ago
Portsmouth, United States Brown & Brown Full timeHiring Immediately Automotive Service Advisors. Great pay plan with bonus and benefits.We are seeking Service Advisors for our client near Portsmouth NH. Sales are on the rise and our client needs a proven leader to drive growth. You will be joining a dealership with an energetic service advisor team skilled technicians a motivated executive team with...
-
Financial Advisor
4 weeks ago
Portsmouth, United States Equitable Advisors LLC Full timeWe are seeking an experienced Financial Advisor to assist our clients in designing and implementing strategies to achieve their goals. The ideal candidate will have a Bachelor's degree in business or finance, a proven track record of creating successful and long-term advising relationships, and excellent communication skills. Apply now! Responsibilities: •...
-
Financial Advisor
6 days ago
Portsmouth, United States Equitable Advisors - Southern New Hampshire Full timeWe are seeking an experienced Financial Advisor to assist clients in designing and implementing strategies to achieve their goals. The ideal candidate will have a Bachelor's degree in business or finance, a proven track record of creating successful and long-term advising relationships, and excellent communication skills. Apply now!Compensation:$75,000+ at...
-
Financial Advisor
2 months ago
Portsmouth, United States Equitable Advisors - Southern New Hampshire Full timeWe are seeking an experienced Financial Advisor to assist our clients in designing and implementing strategies to achieve their goals. The ideal candidate will have a Bachelor's degree in business or finance, a proven track record of creating successful and long-term advising relationships, and excellent communication skills. Apply now!Compensation:$75,000+...
-
Financial Advisor, Concord NH
4 weeks ago
Portsmouth, United States Lighthouse Credit Union Full timeVoted Forbes list of America's Best In-State Credit Unions 7 years in a row! Position: Financial Advisor Location:Concord, NH (Hybrid) OUR LEADERSHIP PHILOSOPHY At Lighthouse Credit Union, we believe all individuals, regardless of position level, are considered leaders. By providing a framework that balances clarity with adaptability, our Leadership...
-
Financial Advisor, Concord NH
4 weeks ago
Portsmouth, United States Northeast Credit Union Full timeVoted Forbes list of America's Best In-State Credit Unions 7 years in a row!Position: Financial Advisor Location: Concord, NH (Hybrid) OUR LEADERSHIP PHILOSOPHY At Lighthouse Credit Union, we believe all individuals, regardless of position level, are considered leaders. By providing a framework that balances clarity with adaptability, our Leadership...
-
Merrill Financial Solutions Advisor
4 weeks ago
Portsmouth, New Hampshire, United States Bank of America Full timeJob Description:Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Our team of experts helps clients pursue their financial goals through personalized advice and guidance.We are seeking a highly motivated and experienced Merrill Financial...
-
Talent Advisor/Corporate Recruiter
4 weeks ago
Portsmouth, United States Randstad Enterprise Full timeHow does it sound to work for the number one HR/Recruitment Outsourcing Business in the world?! Why number one? Our innovative approach to blending technology and human capital differentiates Randstad Sourceright as part of Randstad Enterprise from the rest of the competition.We are looking for a Talent Advisor/Corporate Recruiter to work exclusively with...
-
Talent Advisor/Corporate Recruiter
3 weeks ago
Portsmouth, United States Randstad Enterprise Full timeHow does it sound to work for the number one HR/Recruitment Outsourcing Business in the world?! Why number one? Our innovative approach to blending technology and human capital differentiates Randstad Sourceright as part of Randstad Enterprise from the rest of the competition.We are looking for a Talent Advisor/Corporate Recruiter to work exclusively with...
-
Travel Advisor
2 months ago
Portsmouth, United States AAA Northern New England Full timeTravel AdvisorJob DescriptionDiscovering the World- One Member at a Time!A love of travel attracts many people to the field, but to succeed a Travel Agent must be passionate about travel and the endless opportunities it brings to bridge history, cultures and cuisine. Successful Travel Agents must have a strong sales drive, organizational skills with an eye...
-
Customer Success Manager
2 months ago
Portsmouth, United States Bottom Line Full timeWhy Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 30 years of experience and moving more than $10 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If...
-
Customer Service Trainee
5 months ago
Portsmouth, United States REI Virginia Full timeOur boutique marketing and consulting firm is currently seeking an energetic, outgoing, and entrepreneurial individual to join our team as a Customer Service Trainee in the fast-paced, high-energy Marketing and Client Service industry. Our firm proudly works with some of the world's largest and most renowned brands in the energy industry. We passionately...
-
Customer Service Banker
1 month ago
Portsmouth, United States New Hampshire Mutual Bancorp Full timeMVSB is seeking motivated and experienced banking professionals to join ouraward-winning customer service retail team. We are searching for Universal Bankers (Customer Service Bankers) at our Portsmouth, NH branch.MVSB was recently voted 1st place for “Best Place to Work” in the Laconia Daily Sun’s, Best of the Lakes Region.We offer a competitive...
-
Customer Service Representative
4 weeks ago
Portsmouth, Virginia, United States Dunavant Sea Lane Express LLC Full timeJob SummaryWe are seeking a skilled Customer Service Representative to join our team at Dunavant Sea Lane Express LLC. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key ResponsibilitiesDevelop and maintain strong relationships with assigned...
-
Customer Service Representative
1 month ago
Portsmouth, New Hampshire, United States FastSigns Full timeCustomer Service Representative at FASTSIGNSAs a Customer Service Representative at FASTSIGNS, you will be the initial point of contact for current and prospective customers. Your primary responsibility will be to provide exceptional customer service, ensuring that every interaction is positive and memorable.Key Responsibilities:Provide timely and effective...
-
Customer Service Representative
1 month ago
Portsmouth, Virginia, United States Domino's Pizza LLC Full timeDomino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a positive and engaging experience.Take...
-
Customer Service Representative
4 months ago
Portsmouth, United States Prolific Full timeA thriving Customer Service and Sales firm, we are a dynamic team that serves the Virginia Beach community with the best service options in the region. We are a regional team of innovators, inspired entrepreneurs, and goal achievers. Our mission statement holds to the leadership team we have in place. We need our team to innovate to continue leading our...
-
Customer Service Manager
1 month ago
Portsmouth, Virginia, United States Co-op Full timeCustomer Team Leader RoleAt Co-op, we're looking for a Customer Team Leader to join our team. As a Customer Team Leader, you'll be responsible for leading the store team, coaching and supervising our Customer Team Members, and delivering great customer service. You'll also be responsible for managing the store's operations, including re-stocking shelves and...