Assistant Store Manager

1 month ago

Dedham, United States K&G Fashion Superstore Full time

Retail Assistant Store Manager

Reports to Store Manager:

For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices. Offering a wide selection of designer brands discounted up to 60% off department store prices at our 80 stores, K&G is a leading shopping destination for brand-name apparel, footwear and accessories for the entire family. 

As an Assistant Store Manager, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This includes working with your Store Manager to assist in recruiting, hiring, and training the store team members to deliver an exceptional customer experience.

To be successful in this role the role you will: 

- Inspire store team to achieve their best performance- Execute to maximize growth and potential- Create an engaged and inclusive store environment- Elevate the customer experience through operational excellence - Exceed customer expectations in all interactions

Leadership:

• Partners with Store Manager to assist in leading store staff to achieve sales, service, and operationalexpectations.• Supports the Store Manager efforts to set clear performance expectations and to ensure the store team is trained in sales, customer service, and operations to meet company standard.• Models company values and leads by example as an active coach. • Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business opportunities.• Assists Store Manager in recruiting store staff and embraces diversity by contributing to an inclusive store environment.

Performance:

• Supports the Store Manager in the achievement of store business plans, including sales, customer service and operational goals.• Assists in developing game plans and following up on execution to maximize sales and drive consistent performance results.• Partners with Store Manager to present opportunities with fact-based information and recommendations while leveraging data (store reports) to make the right decisions. • Participates in driving business outreach opportunities and communicate leads to Store Manager, Regional Manager,and VP of Store operations• Identifies performance opportunities and assists in development of a plan to address and manage issues effectively. 

Operational Excellence:

• Partners with Store Manager to ensure store schedule accuracy and proper staffing to effectively execute initiatives and operational tasks, while maintaining proper sales coverage to deliver on the customer promise.• Assists with training store staff on all internal operational functions.• Stays informed on corporate communication, directives, initiatives, and policies and procedures.• Supports the Store Manager with the implementation of store programs to increase efficiencies in sales, service, operations, and branding. 

Workplace:

• Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued. • Supports a culture of learning and development, ensuring training tools are leveraged. • Serves as a role model to all store team members and provides enthusiastic motivational leadership.• Assists in creating a steady pipeline of external talent through recruitment. • Partners with Store Manager to conduct regular store meetings ensuring all store team members are up to date with all company directives.

Customer Experience:

• Assistswith training the store team on the customer service expectations to create an exceptional customer experience. • Supports the Manager to lead the store team to exceed customer expectations and achieve a high Medallia score.• Leverages all customer feedback to take appropriate actions and prevent or resolve customer concerns. • Collaborates with the Manager to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction.

Qualifications:

• Minimum of 2 years of Retail or Sales experience.• Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.• Self-motivated, results oriented, strategic thinker.• Strong organizational and leadership skills. • Excellent written and verbal communication skills.• Demonstrates active listening and problem-solving skills. • Proven ability to train and develop high performing store teams. • Proficient in technology systems, applications, Microsoft Office, and video conferencing. • Ability to operate a computer and POS System.

Physical Requirements 

Ability to stand and walk for the majority of work shifts, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.


  • Assistant Store Manager

    2 months ago

    Dedham, United States Tailored Brands, Inc. Full time

    Partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This includes wor Store Manager, Assistant Store Manager, Customer Experience, Manager, Store, Operations, Retail

  • Assistant Team Leader

    1 month ago

    Dedham, United States THE PAPER STORE Full time

    Job DescriptionJob DescriptionThe Paper Store is committed to being the premiere destination for all of our customer’s gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service. Assistant Team Leaders are responsible for:...

  • Assistant Team Leader

    1 month ago

    Dedham, United States THE PAPER STORE Full time

    The Paper Store is committed to being the premiere destination for all of our customer's gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service. Assistant Team Leaders are responsible for: delivering world class service,...

  • Assistant Team Leader

    3 weeks ago

    Dedham, United States THE PAPER STORE Full time

    Job DescriptionJob DescriptionThe Paper Store is committed to being the premiere destination for all of our customer’s gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service. Assistant Team Leaders are responsible for:...

  • Assistant Team Leader

    3 weeks ago

    Dedham, United States THE PAPER STORE Full time

    The Paper Store is committed to being the premiere destination for all of our customer's gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service. Assistant Team Leaders are responsible for: delivering world class service,...

  • Assistant Team Leader

    4 days ago

    Dedham, United States THE PAPER STORE Full time

    Job DescriptionJob DescriptionThe Paper Store is committed to being the premiere destination for all of our customer’s gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service. Assistant Team Leaders are responsible for:...

  • Assistant Store Manager

    2 weeks ago

    Dedham, United States Henry Bear's Park Full time

    A favorite “go to” toy store for Boston area families, Henry Bear’s Park offers a lively assortment of playthings that promote healthy and positive play for all ages. Our stores have earned a reputation (and awards!) for a unique selection of children’s products and an exceptionally welcoming store environment. We hope to find team members who...

  • Assistant Store Manager

    2 months ago

    Dedham, United States LL Flooring Full time

    $22.00/hr + Monthly Bonus + GENEROUS BENEFITS including Weekly Pay. Want to learn more?!?! Let's chat TODAY. **Opportunity**: Assistant Store Manager - Sales (ASM1) The Assistant Store Manager - Sales (ASM1) at LL Flooring is responsible for the full sales life cycle which includes but is not limited to daily sales, providing sales support to other...

  • Assistant Store Manager

    2 weeks ago

    Dedham, United States TJX Companies, Inc. Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Assistant Store Manager

    1 week ago

    Dedham, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Bench Store Team Leader

    2 weeks ago

    Dedham, United States The Paper Store Full time

    The Paper Store is committed to being the premiere destination for all of our customer’s gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service. The Bench Store Team Leader is responsible for learning the duties of the...

  • Bench Store Team Leader

    3 weeks ago

    Dedham, United States THE PAPER STORE Full time

    Job DescriptionJob DescriptionThe Paper Store is committed to being the premiere destination for all of our customer’s gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service. The Bench Store Team Leader is responsible for...

  • Bench Store Team Leader

    1 month ago

    Dedham, United States THE PAPER STORE Full time

    Job DescriptionJob DescriptionThe Paper Store is committed to being the premiere destination for all of our customer’s gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service. The Bench Store Team Leader is responsible for...

  • Assistant Store Manager

    1 week ago

    Dedham, United States Carters Full time

    Employee Type:RegularIf you are a CURRENT Carter's employee, you MUST apply through the Internal Career Link within the My Career & Performanceapp in.   Do not apply using the below external application. Carter's, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carter's...

  • Store Manager

    3 weeks ago

    Dedham, United States SAS Shoes Full time

    Company Profile San Antonio Shoemakers (SAS), a San Antonio, Texas based privately held company, has been in business for over 40 years and has developed a reputation as a premier American manufacturer of high quality comfort footwear. Position SAS has an opening for a Retail Store Manager Job Responsibilities - Provide customer satisfaction in all areas...

  • Store Manager

    1 month ago

    Dedham, United States MANGO Full time

    MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories.At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities.In our team, we are proactive and dynamic, with...

  • Store Manager

    4 weeks ago

    Dedham, United States MANGO Full time

    MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories.At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities.In our team, we are proactive and dynamic, with...

  • Store Manager

    3 weeks ago

    Dedham, United States MANGO Full time

    MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories.At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities.In our team, we are proactive and dynamic, with...

  • Store Manager

    4 weeks ago

    Dedham, United States MANGO Full time

    MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories.At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities.In our team, we are proactive and dynamic, with...

  • Retail Store Manager

    3 weeks ago

    Dedham, United States SAS SHOEMAKERS Full time

    **Company Profile** San Antonio Shoemakers (SAS), a San Antonio, Texas based privately held company, has been in business for over 40 years and has developed a reputation as a premier American manufacturer of high quality comfort footwear. **Position** SAS has an opening for a **Retail Store Manager. This position is Full-Time and is expected to work 40...