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Retail Store Manager

4 months ago

Dedham, United States SAS SHOEMAKERS Full time

**Company Profile**

San Antonio Shoemakers (SAS), a San Antonio, Texas based privately held company, has been in business for over 40 years and has developed a reputation as a premier American manufacturer of high quality comfort footwear.

**Position**

SAS has an opening for a **Retail Store Manager. This position is Full-Time and is expected to work 40 hours per week including nights, weekends, and holidays.**

**Responsibilities**:

- Provide customer satisfaction in all areas of sales and service.
- Direct and manage employees and promote a positive team spirit and motivate employees to reach goals.
- Lead, coach, and direct employees to ensure optimal store performance to company standards and philosophy.
- Set expectations and communicate regularly.
- Conduct regular store meetings.
- Evaluate in written and verbal formats through performance development plan (PDA).
- Hold associates accountable for positions duties, training and development.
- Responsible for store operational and maintenance requirements.
- Accountable for all inventories, finances and other assets within the store. Must comply with purchasing policies and control expenditures.
- Ensure policies and procedures are communicated and followed.
- Work with District Manager (DM) to set goals and administer a plan to increase store volume.
- Maintain and make suggestions of adjustments to inventory levels.
- Responsible to work our Grass Roots marketing programs to promote the store within its market.
- Interview and hire sales associates with the help of DM and/or Human Resources representatives.
- Maintain a positive attitude in all dealings with store associates, other company employees and all visitors, vendors and customers of the store.
- Exercise confidentiality.

**Job Qualifications**
- Exceptional written verbal and interpersonal communications skills.
- Organized and able to handle the pressure of deadlines professionally.
- Skilled at identifying and resolving problems in a timely manner.
- Able to work independently with timely follow through.
- Passion, integrity and energy to achieve greatness for SAS and the team.
- Self-starter that desires to take initiative.
- Respectful and caring to co-workers.
- Accountable for actions.
- Excellent attendance.
- Be a team player that can work well with others.
- Promote a positive team spirit and motivate employees to reach goals.
- Must obtain a valid driver’s license.

**Physical Requirements**
- Able to lift 50 lbs., sometimes with help.
- Standing for long periods of time, frequent bending to tie and fit shoes, climbing and moving.
- Required to have close visual acuity to perform an activity such as viewing a computer, visual inspection, and prepare and analyze projects.
- Able to frequently communicate with the customers and coworkers.
- Some travel is expected so must be able to travel if and when it's needed.
- Able to operate a vehicle.

**Education & Experience Requirements**
- Some college education is a plus.
- 1-2 years' experience in retail management.
- Experience in handling intricate employee relation a plus.

Pay: $50,000.00 - $58,000.00 per year

**Benefits**:

- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance

Experience level:

- 2 years

Shift:

- 8 hour shift
- Day shift
- Morning shift

Weekly day range:

- Every weekend
- Monday to Friday
- Weekends as needed

**Education**:

- High school or equivalent (required)

**Experience**:

- Customer service: 2 years (required)
- POS: 1 year (required)

License/Certification:

- Driver's License (required)

Shift availability:

- Day Shift (required)

Ability to Commute:

- Dedham, MA 02026 (required)

Work Location: In person