Technician II Quality Control Field

Found in: Talent US C2 - 2 weeks ago


West Des Moines, United States UtiliQuest, LLC. Full time
Overview and Essential Functions Looking for an opportunity to make a difference? Then you may have found your next career move. Prince Telecom's commitment to deliver outstanding service that consistently exceeds customer expectations has grown the company to become one of the nation's largest fulfillment providers. With a national footprint and over 850+ employees, Prince Telecom affords its customers a single source solution with the ability to deploy a well-equipped, professionally trained and experienced workforce capable of meeting needs anywhere in the United States. Prince Telecom offers a wide range of services that includes: residential and commercial installations, digital converter deployment, high speed modem installations, home security and automation, underground and aerial construction services and special projects such as MDU construction, drop rebuilds and audits. We provide experienced and reliable customer service professionals to the nation’s leading telecommunications providers . As a leader, you will mentor, support, and grow your team as they connect America. At Prince Telecom we are proud of our installation technicians and operational support teams who meet our strict pre-employment and on-going safety and quality control criteria; we reward their outstanding performance with competitive pay, bonus programs, paid training, career development programs, safety certifications, paid time off and medical, dental, vision, life and 401(k). We’re looking for a Technician II Quality Control Field to join our team and help connect America. Performs quality control checks in the field with our Fiber technicians. Select audits by working with operations supervisors, managers, and Field Check partners to prevent potential damages. Perform field audits for accuracy of marks and compliance with applicable state laws, regulations, and contractual obligations per clients. Conduct root cause analysis on quality failures. Complete all applicable forms and documents required for the auditing and investigation processes, and communicate audits and Ablility to investigation findings with quality assurance and operations

management.



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