Lead ServiceNow Engineer

2 months ago

Charlotte, United States WELLS FARGO BANK Full time
This position is not open to vendors, independent contractors or corp-to-corp hiring. This position requires on-site employment / hybrid work. Relocation assistance is available for this position.

About this role:

The Enterprise Functions Technology (EFT) group provides technology solutions and support for Risk, Audit, Finance, Marketing, Human Resources, Corporate Properties, and Stakeholder Relations business lines. In addition, EFT provides unique technology solutions and innovation for Wells Fargo Technology, Enterprise Shared Services, and Enterprise Data Management. This combined portfolio of applications and tools are continually engineered to meet the challenges of stability, security, scalability, and speed.

Within EFT the Enterprise Shared Services team is seeking a ServiceNow Application Developer (Software Engineer). This role will take on application development responsibilities for Wells Fargo's ServiceNow applications supporting Corporate Risk Technology.

In this role, you will:
  • Implement solutions, by configuring and customizing, for all components of the ServiceNow GRC product.
  • Lead the conceptualization, design, development, implementation, and maintenance of new and existing features for the existing portfolio of applications for a business area.
  • Design, code, configure, unit test, maintain, and document software deliverables using agreed upon standards and tools.
  • Collaborate with senior engineers and architects on coding standards, processes, tooling, and frameworks required for the delivery of features in the sprint or product backlog.
  • Ensure that solutions delivered by self or team members are secure and scalable, comply with defined standards and best practices.
  • Application solution quality from design and implementation to deploy and run. Participate in definition and maintenance of software standards.
  • Communicate and collaborate with key stakeholders in the delivery of features.
  • Maintain depth of technical understanding of third party/cloud solutions.
  • Evaluate technical impacts from and coordinate implementation of new product releases.
  • Communicate daily with the Scrum Master or Technical Product Owner and the Agile team on progress made and planned progress for the coming day and report any impediments that are blocking their progress.
  • Responsible for ensuring the quality of existing and new features through both manual and automated testing and use of continuous Integration techniques.
  • May oversee work performed by others and serve as a mentor to the direction of the unit while not managing people.
Required Qualifications:
  • 5+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 5+ years of SDLC (System Development Life Cycle) experience
  • 5+ years of ServiceNow experience in building, implementing and maintaining platform technologies, workflows and integrations
  • 5+ years of JavaScript development experience
  • 3 + years of leadership experience including coaching, training, and mentoring
  • 2+ years of ServiceNow GRC application experience
Desired Qualifications:
  • An industry-standard technology certification
  • Strong verbal, written, and interpersonal communication skills
  • Agile experience
  • One or more of the following ServiceNow certifications: (CSA) Certified Systems Administrator, (CIS) Certified Implementation Specialist, or (CAD) Certified Application Developer
  • Risk and finance regulatory reporting experience
  • 3+ years of experience working on risk applications
Job Expectations:
  • Relocation assistance is available for this position
  • This position offers a hybrid work schedule
Locations:
  • 300 S. Brevard St., Charlotte, North Carolina
  • 194 Wood Ave. S, Iselin, New Jersey (Metro Park Building)
  • 1301 Solana Blvd., Westlake, Texas
Posting End Date:
17 Nov 2024
*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

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