General Manager

6 months ago

Knoxville, United States Krystal Restaurant Full time

Our Restaurant General Managers balance being a great leader with delivering WOW service to our guests. Krystal GMs understand the importance of providing great energy for restaurant teams and the guest, while focusing on restaurant operations. Our leaders focus their time in developing people, creating great guest experiences, being a brand champion, business planning and maintaining the facility.

Benefits/Perks:

  • Free Food (yes, FREE)
  • Paid Vacation
  • Medical Benefits
  • Future Leaders Program
  • Flexible Schedules
  • Holiday Closures
  • Competitive wages
  • Period bonus

Responsibilities & Requirements:

Develop People

Lives People First promise to welcome, include, grow and celebrate each team member and consistently exhibits PRIDE values (Promote teamwork, Respect everyone, Impress customers, Deliver Results and Exemplify Integrity)

  • Creates a great energy in the restaurant and sets the team up for success
  • Empowers the team through Yes I Can
  • Communicates effectively and engages the team in regular huddles
  • Coaches and motivates the Shift Leaders, Assistant Managers and the team
  • Recruits and develops top grade talent
  • Demonstrates commitment to goals and inspires others to deliver excellent performance
  • Recognizes the team with U-Rock and Fresh, Friendly and Fast recognition tools
  • Serves those they lead through behaviors, actions and decisions

Create Great Guest Experiences

Creates a fresh, friendly and fast service experience so good the guest can’t wait to come back to Krystal

  • Serves as a role model to create WOW guest experiences
  • Sets clear expectations and creates a welcoming work environment
  • Takes actions to solve and celebrates guest feedback
  • Regularly observes the team and operations from the guest perspective and celebrates or coaches accordingly

Brand Champion

Serves as the face and voice of the brand in the restaurant and community

  • Serves as the local representative of Krystal to the community and grow sales by sponsoring local marketing or participating in events
  • Builds and leverages community relationships to drive business and maximize catering program opportunities in the community
  • Champions and implements company-wide promotions, product launches and product samplings
  • Ensures the team executes and measures the impact of local promotions

Business Planning

Maintains the balance between providing a high quality employee and guest experience, and achieving financial goals

  • Responsible for developing and maintaining Krystal 9 operating systems
  • Develops sales forecast and creates schedules to ensure Quality, Service and Cleanliness will be met
  • Monitors business: previous day numbers, schedules, cash shortage concerns, and HACCP Logs
  • Reviews inventory efficiencies to create product (truck) orders
  • Reviews inventory and evaluates food costs
  • Controls food and equipment inventory, conducts daily and weekly inventory counts and keeps inventory records
  • Creates, communicates, implements and follows up on operations and financial action plans.
  • Analyzes sales and labor results throughout and after each shift
  • Maintains Brand operating standards for product procedures, cleanliness standards and service expectations

Maintain Facility

Ensures the restaurant is a safe, sanitary and appealing place for everyone

  • Monitors and maintains compliance with health, safety, cleanliness, security and fire policies, standards and regulations.
  • Identifies problems, conducts high-level troubleshooting and seeks repair(maintenance) support for restaurant equipment to ensure equipment is operational

Required Knowledge, Skills and Abilities

  • Excellent people leadership and guest service skills required
  • Ability to work in a fast paced environment
  • Ability to communicate effectively with guests, team members and Above Restaurant Leaders
  • Ability to resolves issues in compliance with Krystal standards
  • Available to work all shifts, weekends and holidays

Education and Experience

  • Must have high school diploma or equivalent
  • Minimum of 3 years management experience

Physical Demands

  • Must be able to lift up to 50 pounds of force frequently to move objects
  • Ability to carry products/boxes and miscellaneous items weighing no more than 50 pounds
  • Consistently handles product preparation
  • Ability to kneel and follow proper lifting procedures
  • Consistently lifts for product preparation, stocking and inventory

The Krystal Company has been serving guests since 1932.
Krystal is the craveable indulgence that’s there for you and your crew with consistent, affordable, and downright delicious meals served hot and fresh, day and night.
Founders Rody Davenport Jr. and Glenn Sherrill believed that a good meal at a great price—served with a smile at a clean restaurant—would attract customers and keep them coming back. Krystal has proven them right ever since. Sure, we stick to the classics, but over the years, we’ve never been afraid to innovate, adding a breakfast menu, chicken sandwiches, hot dogs, milkshakes (and more) to our enduring selection of delicious, iconic, little square burgers.
We operate 44 Krystal's in Alabama, Florida, Georgia, Kentucky, South Carolina, and Tennessee. We are the longest tenured franchisee in the Krystal system. We have been in business since 1990. Our most important goal is customer satisfaction and employees that enjoy their jobs.

  • General Manager

    3 months ago

    Knoxville, United States Wylander Full time

    Wylander, a recruiting company specializing in the disaster restoration industry, is recruiting a Self-Starting General Manager for a full-service disaster restoration company located in Knoxville, TN. General Manager Compensation and Benefits:$100,000/year (DOE) + Profit Sharing Company Vehicle Monday-Friday / Weekends as needed PTO and Paid Holidays...

  • General Manager

    6 days ago

    Knoxville, United States Capstone Concepts LLC Full time

    Description: First Watch - Your Daytime Cafe! First Watch is the fastest growing Breakfast, Brunch, and Lunch concept in the country with over 400 units and is looking for restaurant managers. Capstone Concepts has 11 franchised locations in Tennessee and Asheville, North Carolina. Do you love mornings, the smell of bacon, and most importantly an innate...

  • General Manager

    3 weeks ago

    Knoxville, United States CornerStone Professional Placement Full time

    CornerStone Professional Placement is partnered with a best in class airline service provider to find a talented, below the wing (BTW) oriented General Manager for their opening in Knoxville, TN. If you have a strong BTW background and aviation management experience, we encourage you to apply today!Job Title: General ManagerLocation: Knoxville, TNJob Type:...

  • General Manager

    2 months ago

    Knoxville, United States Long John Silver's Full time

    General Manager Are you a highly skilled and motivated individual looking for an immediate opportunity as a Restaurant General Manager? Do you thrive in a dynamic and fast-paced environment? If your answer is yes, then this is the perfect job for you! The Restaurant General Manager is the leader of the TEAM who establishes the tone of the work environment,...

  • Seasonal General Store Team Lead

    3 weeks ago

    Knoxville, Tennessee, United States Dollar General Corporation Full time

    Job Summary:At Dollar General Corporation, we are committed to serving others by providing a wide range of career opportunities in our convenient Store locations, Distribution Centers, Store Support Center, or with our Private Fleet Team.Key Responsibilities:Under general supervision, lead the pricing integrity of the store through the execution of daily and...

  • Food Department Manager

    4 weeks ago

    Knoxville, Tennessee, United States Dollar General Full time

    Job Title: Food Department ManagerOverviewDollar General Corporation is a leading retailer offering everyday low prices on a wide range of products. As a Food Department Manager, you will play a critical role in ensuring the efficient and effective management of the food department, providing exceptional customer service, and maintaining a safe working...

  • Restaurant General Manager

    4 weeks ago

    Knoxville, Tennessee, United States Jim 'N Nick's Full time

    Job Title: General ManagerJim 'N Nick's is seeking a highly skilled and experienced General Manager to lead our restaurant team. As a key member of our management team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a positive work environment.Key Responsibilities:Formulate plans to meet sales and...

  • General Manager Position

    4 weeks ago

    Knoxville, Tennessee, United States Domino's Pizza LLC Full time

    About the JobDomino's Pizza LLC is seeking a seasoned General Manager to lead our team in delivering exceptional customer experiences and driving business growth. As a key member of our management team, you will be responsible for overseeing daily operations, managing staff, and ensuring the highest standards of quality and customer satisfaction.Key...

  • Assistant General Manager

    6 months ago

    Knoxville, United States Wendy's Full time

    Why Wendy's Assistant General Managers are an integral part of the restaurant leadership and management team. AGM’s provide the direction, training and expertise required to ensure that the customer's expectations are exceeded and that each shift that they oversee achieves its business goals. Assistant General Manager: •Help run a million-dollar...

  • Assistant General Manager

    6 months ago

    Knoxville, United States McDonald's Full time

    Assistant General Manager BRUNSWICK (12552) Job Description Assistant General Manager Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU. PERKS & BENEFITS: Competitive pay starting at $54910 / year plus cash incentives Employee discounts and free meals 15-25 days paid vacation...

  • Restaurant General Manager

    3 weeks ago

    Knoxville, Tennessee, United States Krystal Restaurant Full time

    About Krystal RestaurantKrystal Restaurant is a leading fast-food chain serving delicious meals since 1932. Our commitment to quality, affordability, and customer satisfaction has made us a favorite among locals and visitors alike.Job Title: General ManagerWe are seeking an experienced General Manager to lead our restaurant team. As a General Manager, you...

  • Perishable Department Manager

    2 weeks ago

    Knoxville, Tennessee, United States Dollar General Full time

    Company OverviewDollar General Corporation has been a leader in delivering value to shoppers for over 80 years. We help our customers save time and money every day by offering a wide range of products at everyday low prices in convenient neighborhood locations.Job DescriptionAs a Perishable Department Manager at Dollar General, you will be responsible for...

  • Restaurant General Manager

    4 weeks ago

    Knoxville, Tennessee, United States Restaurant Management Search Full time

    Restaurant Management SearchWe are seeking a highly motivated and experienced Restaurant General Manager to join our team in the Knoxville, TN area. As a key member of our management team, you will be responsible for the overall success of our restaurant, including financial performance, staff management, and adherence to operating standards.Key...

  • Restaurant General Manager

    4 weeks ago

    Knoxville, Tennessee, United States Jim 'N Nick's Full time

    Job Summary:The General Manager is responsible for leading the restaurant team to achieve sales and profitability targets, while upholding the company's core values and standards. The ideal candidate will have a proven track record of positive business results and effective leadership.Key Responsibilities: Formulate plans to meet sales and profitability...

  • Restaurant General Manager

    4 weeks ago

    Knoxville, Tennessee, United States Restaurant Management Search Full time

    Restaurant Management SearchWe are seeking a highly motivated and experienced Restaurant General Manager to join our team in the Knoxville, TN area. As a key member of our management team, you will be responsible for the overall success of our restaurant, including financial performance, staff management, and adherence to operating standards.Key...

  • Assistant General Manager

    4 weeks ago

    Knoxville, Tennessee, United States Urban Air Adventure Parks Full time

    Assistant General Manager Job SummaryThe Assistant General Manager is a key leadership role that drives success in the position while maintaining our Culture of Activating Awesome. This role provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results.Responsibilities:Cultivate...

  • General Manager

    6 months ago

    Knoxville, United States cava Full time

    Company Profile: At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together. We foster a...

  • Assistant General Manager

    3 weeks ago

    Knoxville, Tennessee, United States Urban Air Adventure Parks Full time

    Assistant General Manager Job SummaryThe Assistant General Manager plays a crucial role in driving success at Urban Air Adventure Parks. This position requires a leader who can motivate and inspire a team to deliver exceptional customer experiences while maintaining the company's Culture of Activating Awesome.Key Responsibilities:Cultivate a positive team...

  • Assistant General Manager

    4 weeks ago

    Knoxville, Tennessee, United States Talent Acquisition Concepts Full time

    Job SummaryWe are seeking a highly skilled and experienced Assistant General Manager to join our team at Talent Acquisition Concepts.Key ResponsibilitiesSupervise and coordinate all culinary activities to ensure high-quality food preparation and presentation.Oversee guest services and resolve issues in a timely and professional manner.Train and manage...

  • Assistant General Manager

    4 weeks ago

    Knoxville, Tennessee, United States Krystal Restaurant Full time

    About the RoleWe are seeking an experienced Assistant General Manager to join our team at Krystal Restaurant. As a key member of our leadership team, you will be responsible for delivering exceptional customer service, leading by example, and driving business results.Key ResponsibilitiesDevelop and implement strategies to improve customer satisfaction and...