General Manager

2 weeks ago

Knoxville, United States Zaxby's Franchising LLC Part time
As the team at Zaxby's expands, we're saving a seat for you

To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.

To our team members, Zaxby's is an indescribably great place to work

General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld.

Perks

  • Competitive pay + quarterly bonuses
  • Paid Time Off
  • Paid Holidays
  • Recognition Program
  • Employee Referral Program
  • Flexible Work Schedules
  • Opportunities to Advance

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Employer Paid Life Insurance
  • 401(k) With Employer Match (additional eligibility requirements)

Duties and Responsibilities

  • Complete all training requirements including:
  • Zaxby's General Manager Development Plan and Operations Excellence Capstone Class
  • Food Safety Certification and Manager Certification
  • Any additional training required by Zax LLC
  • Ensure that the restaurant delivers great experiences to guests
  • Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
  • Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
  • Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
  • Plan and delegate shift assignments including communicating expectations and adjusting as needed
  • Ensure service, product quality, and cleanliness standards are consistently upheld
  • Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
  • Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
  • Strive to increase sales by building community relationships and providing outstanding product and service
  • Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures
  • Complete performance reviews for crew members and assist with performance reviews for managers
  • Maintain compliance with Zaxby's Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures
  • Utilize management tools and keep neat, accurate, and current records
  • Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience
  • Other responsibilities
  • Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
  • Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
  • Ensure the team works safely and follows all safety guidelines and procedures
  • Escalate concerns to your supervisor when appropriate
  • All other duties necessary to ensure restaurant operations function properly

Job Qualifications

The following requirements must be met in order to qualify for this position.

  • Must be 21 years of age or older
  • Must have a valid driver's license, vehicle insurance, and reliable transportation
  • Open availability and the ability to work a minimum of 5 days and 48 hours per week
  • Ability to work a flexible schedule including days, nights, weekends, and holidays
  • Successful completion of background check and motor vehicle report
  • Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
  • Required minimum education: High school diploma or equivalent and some college preferred
  • 3-5 years management experience required
  • Restaurant management experience preferred

Capability Requirements

The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.

  • Sit, stand, and walk continuously
  • Occasionally stoop, bend, crouch, or climb, including the use of ladders
  • Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
  • Continuous use of hands and wrists for grasping and fine manipulation
  • Communicate proficiently through speech, reading, and writing
  • Maintain effective audio-visual discrimination and perception to observe and respond to the environment
  • Work in an environment that features hot and cold temperature variations and exposure to food allergens
  • Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment

  • General Manager

    3 months ago

    Knoxville, United States Jim 'N Nick's Full time

    Alcoa, TN Coming Fall 2024!TOTAL COMP EXCEEDS $90K!!General Manager The General Manager position is responsible for providing uncompromised excellence at all times, making food, the guest and our team members a constant priority. The General Manager demonstrates a consistent track record of positive business results and effective, sustained leadership that...

  • General Manager

    3 months ago

    Knoxville, United States Capstone Concepts LLC Full time

    Description: First Watch - Your Daytime Cafe! First Watch is the fastest growing Breakfast, Brunch, and Lunch concept in the country with over 400 units and is looking for restaurant managers. Capstone Concepts has 11 franchised locations in Tennessee and Asheville, North Carolina. Do you love mornings, the smell of bacon, and most importantly an innate...

  • General Manager

    3 months ago

    Knoxville, United States Jimmy John Full time

    Description: Jimmy John's Gourmet Sandwiches is known for its obsession with fresh, quality products and high-speed execution. We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded...

  • General Manager

    4 weeks ago

    Knoxville, United States Jimmy John Full time

    Job Description Jimmy John's Gourmet Sandwiches is known for its obsession with fresh, quality products and high-speed execution. We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded...

  • General Manager

    3 months ago

    Knoxville, United States Long John Silver's Full time

    General Manager Are you a highly skilled and motivated individual looking for an immediate opportunity as a Restaurant General Manager? Do you thrive in a dynamic and fast-paced environment? If your answer is yes, then this is the perfect job for you! The Restaurant General Manager is the leader of the TEAM who establishes the tone of the work environment,...

  • General Manager

    3 months ago

    Knoxville, United States Domino's Pizza LLC Full time

    Description Full job descriptionCompany Description We're currently looking for a seasoned general manager with experience in the pizza industry. Are you looking for a challenging and rewarding position? One that would involve building a business? You can make up to $60,000.00 year plus monthly bonus Job DescriptionABOUT THE JOB Domino's is the industry...

  • Assistant General Manager

    4 weeks ago

    Knoxville, United States Krystal Full time

    Develop People. Lives People First promise to welcome, include, grow and celebrate each team member and consistently exhibits PRIDE values (Promote teamwork, Respect everyone, Impress customers, Deliver Results and Exemplify Integrity)Creates a great General Manager, Manager, Guest Experience, Assistant, Operations, Leader

  • Assistant General Manager

    4 weeks ago

    Knoxville, United States Krystal Full time

    Develop People. Lives People First promise to welcome, include, grow and celebrate each team member and consistently exhibits PRIDE values (Promote teamwork, Respect everyone, Impress customers, Deliver Results and Exemplify Integrity)Creates a great General Manager, Manager, Guest Experience, Assistant, Operations, Leader

  • General Manager

    4 weeks ago

    Knoxville, United States Cooper Connect Full time

    Job Description Company: Chick-fil-A Northshore Town Center David Jacobi loves developing others and has a clear growth path for a career with Chick-fil-A Join a team that values the concepts of 'family', 'belonging', and 'care'. Chick-fil-A has the highest customer satisfaction scores for 9 consecutive years Chick-fil-A is the fastest growing Quick Service...

  • General Manager

    4 weeks ago

    Knoxville, United States Cooper Connect Full time

    Job Description Company: Chick-fil-A Northshore Town Center David Jacobi loves developing others and has a clear growth path for a career with Chick-fil-A Join a team that values the concepts of 'family', 'belonging', and 'care'. Chick-fil-A has the highest customer satisfaction scores for 9 consecutive years Chick-fil-A is the fastest growing Quick Service...

  • Assistant General Manager

    3 months ago

    Knoxville, United States Urban Air Adventure Parks Full time

    ASSISTANT GENERAL MANAGER JOB SUMMARY The Assistant General Manager motivates, instills accountability and achieves results to drive success in the position while maintaining our Culture of Activating Awesome! This role provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business...

  • Assistant General Manager

    3 months ago

    Knoxville, United States Urban Air Adventure Parks Full time

    ASSISTANT GENERAL MANAGER JOB SUMMARY The Assistant General Manager motivates, instills accountability and achieves results to drive success in the position while maintaining our Culture of Activating Awesome! This role provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business...

  • General Management Lead

    4 days ago

    Knoxville, Tennessee, United States K-1 Speed Inc Full time

    Job SummaryWe are seeking an experienced General Management Lead to join our team at K-1 Speed Inc. In this role, you will be responsible for leading multiple teams and developing strategies to drive business growth and profitability.Main Responsibilities:Lead cross-functional teams to achieve business objectivesDevelop and implement operational strategies...

  • Assistant General Manager

    3 months ago

    Knoxville, United States Holiday Inn Express Knoxville East Full time

    Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people...

  • General Assistant Hotel Manager

    3 days ago

    Knoxville, Tennessee, United States Gibson Hotel Management Full time

    About the RoleWe are looking for a highly motivated and experienced leader to join our team as an Assistant General Manager at Gibson Hotel Management. The successful candidate will be responsible for overseeing various departments and ensuring seamless hotel operations.Key Responsibilities:Supervise department heads and maintain open communication...

  • General Manager

    4 weeks ago

    Knoxville, United States Sun Tan City Full time

    Benefits: 401(k) 401(k) matching Bonus based on performance Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Help or transport service Home office stipend Profit sharing Savings bank Signing bonus Tuition assistance Company Overview Sun Tan City is one of...

  • General Manager

    4 weeks ago

    Knoxville, United States K1 Speed Full time

    GENERAL PURPOSE OF JOB : The General Manager is responsible for ensuring that the center is run according to the required K1 standards. The General Manager also holds their Salaried and Hourly Staff accountable along with developing them to the next levels. ESSENTIAL DUTIES AND RESPONSIBILITIES: Staffing duties including: recruiting, interviewing, hiring,...

  • General Manager

    4 weeks ago

    Knoxville, United States K1 Speed Full time

    GENERAL PURPOSE OF JOB : The General Manager is responsible for ensuring that the center is run according to the required K1 standards. The General Manager also holds their Salaried and Hourly Staff accountable along with developing them to the next levels. ESSENTIAL DUTIES AND RESPONSIBILITIES: Staffing duties including: recruiting, interviewing, hiring,...

  • Assistant General Manager

    3 months ago

    Knoxville, United States Dunkin' Full time

    Description American Runs on Dunkin'! Dunkin' runs on People! Join our team now for great opportunities to learn and grow. Our Assistant General manager position is the right hand to the GM. They learn all the responsibilities of a GM and grow personally to be a great leader. This role is a stepping stone to a GM position. Benefits of working for Bluemont...

  • General Manager

    5 days ago

    Knoxville, Tennessee, United States Zaxby's - Kingston Full time

    About Our TeamZaxby's - Kingston values teamwork and collaboration. As a Team Lead and Manager, you will be responsible for driving sales growth, improving customer satisfaction, and leading a high-performing team.Key ResponsibilitiesDevelops and implements strategies to increase sales and revenueMentors and coaches team members to achieve their full...