Medical Assistant

5 months ago


Miami, United States ChenMed Full time

We’re unique. You should be, too.

We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Medical Assistant is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks to keep the medical centers running smoothly. The duties of Care Promoter 1 vary from setting to setting, depending on the size, location and type. In addition to administrative duties, Care Promoters perform clinical duties under direct physician supervision in accordance with state medical practice acts. The Care Promoter 1 is an integral member of a Physician-lead Care Team that is focused on providing excellent and comprehensive primary care for a specific population of patients. #DeliverTheDifference

How You'd Spend Your Day:

  • Measuring and recording patient vital signs; recording patient interview and medical history.

  • Cataloging and communicating patient needs to the PCP, Clinician, Specialist and/or other clinical personnel.

  • Preparing patients for examinations and performing routine screening tests; assisting physician with exams; explaining treatment procedures and physicians' instructions to patient.

  • Observing patients and reporting any changes in patient conditions to the PCP, Clinician, Specialist and/or other clinical personnel.

  • Performing non-critical medical and therapeutic procedures based on medical instructions. Collecting phlebotomy and other lab specimens; performs basic waived lab tests.

  • Preparing and administering medications; changing dressings, applying bandages, removing sutures and other first aid procedures; using CPR skills when necessary, all under physician supervision.

  • Maintaining supplies, equipment, stocks and sterilizes instruments; practicing OSHA safety standards; performing accurate, legal, and ethical documentation at all times.

  • Processing patient phone messages, returning calls and routing them to other team members as appropriate; calling patients to obtain and relay pertinent information for the physician.

  • Upon physician approval and authorization, calling in prescriptions to the pharmacy. Using communication skills with appropriate medical terminology; and following appropriate legal and ethical professional conduct; authorized individuals will use the ChenMed Rx system to support physician medication dispensing.

  • Providing health coaching to a defined group of patients to support healthy lifestyle choices. Following up with coached patients via weekly calls.

  • Performing other duties as assigned and modified at manager’s discretion.

How You'll Succeed:

  • Excellent interpersonal and customer service skills with a heart of compassion and empathy towards our patients and families

  • Exceptional oral and written communication skills, time management skills and organizational skills

  • Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders

  • Mindset focused on resolving problems for patients and achieving team goals

  • Knowledge of medical products, terminology, services, standards, policies and procedures

  • Skilled in basic phone and computer operation

  • Must be detail-oriented to ensure accuracy of reports and data

  • Ability to maintain effective and organized systems to ensure timely patient flow

  • Ability to act calmly in busy or stressful situations

  • Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software

  • Ability and willingness to travel locally and/or regionally up to 10% of the time to assist in covering other centers, as needed

  • Spoken and written fluency in English

About You:

  • High school diploma or equivalent education (GED) required

  • Graduation from a nationally accredited Medical Assistant program OR comparable healthcare vocational training (i.e. foreign-trained physician, paramedic, etc.) required

  • A minimum of 1 year of work experience as a Medical Assistant, Patient Care Technician or similar in a hospital, medical clinic or comparable environment OR documented clinical rotation training can be substituted for work experience

  • BLS for Healthcare Providers required

  • Experience working with geriatric patients is a plus

  • EMR system experience preferred

  • Excellent interpersonal and customer service skills with a heart of compassion and empathy towards our patients and families

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.

Current Employee apply HERE

Current Contingent Worker please see job aid HERE to apply


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