PXSO Pharmacy Technician I
3 months ago
Description
Company: Oak Street Health
Title: Pharmacy Technician I, PXSO
Location: Remote
Role Description:
The Pharmacy Technician is a vital member of the Patient Experience & Services Operations (PXSO) team, delivering an unmatched patient experience. This role acts as a liaison between the patient, provider, and pharmacist. The Pharmacy Technician provides exceptional customer service and excellent phone etiquette while exercising empathy with Oak Street Health patients.
Core Responsibilities:
Field inbound calls for refill requests, investigate status of refill, and fulfills medication renewal requests as indicated
Responsible for 40-50 calls per day volume
Responsible to maintain licensure and certification
Complete all Continuing Education expectations
Coordinate with center care teams to overcome identified barriers that prevent patients from receiving refills
Utilize electronic medical record platform to send requests and updates to field care teams
Document clear and precise information into applicable electronic platforms
Capture and document all patient requests prior to ending call
Monitor CareReq queue to ensure completion of any open requisitions
Arrange transportation for center visits
Schedule off-cadence or requested patient appointments
Engage triage nurse using warm transfers, when needed
Make outbound calls to pharmacies on behalf of the patient, when needed
Execute prescription requests according to up-to-date process standards and policies
Engage with patients in an environment free from background distractions
Meet and exceed departmental metrics; stay informed of changes and updates to department metrics
Other duties as assigned.
What are we looking for?
Minimum 1 year retail pharmacy experience required
Active Pharmacy Technician License in the state of residence
Certified Pharmacy Technician (CPhT) certification required
High school diploma or equivalent required
Bilingual Spanish preferred, medical Spanish a plus
Strong working knowledge of MS Office and Google Suite preferred
Ability to execute daily responsibilities with minimal supervision
Demonstrated ability to deliver high quality customer service
Deliver confident and professional service to Oak Street Health patients and internal partners
US work authorization
Someone who embodies being 'Oaky'
What does being 'Oaky' look like?
Radiating positive energy
Assuming good intentions
Creating an unmatched patient experience
Driving clinical excellence
Taking ownership and delivering results
Being relentlessly determined
Why Oak Street Health?
Oak Street Health is on a mission to 'Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody 'Oaky' values and passion for our mission.
Oak Street Health Benefits:
Mission-focused career impacting change and measurably improving health outcomes for medicare patients
Paid vacation, sick time, and investment/retirement 401K match options
Health insurance, vision, and dental benefits
Opportunities for leadership development and continuing education stipends
New centers and flexible work environments
Opportunities for high levels of responsibility and rapid advancement
-
Pharmacy Technician Specialist
1 month ago
Pecan Grove, United States Quality Talent Group Full timeAt Houston Methodist the Pharmacy Technician Specialist position serves in an expanded role and is responsible for performing advanced level work including but not limited to medication reconciliation and medication histories verification of orders verification of doses dispensed by other technicians support of medication acquisition programs to ensure safe...
-
Pharmacy Technician
1 month ago
Garden Grove, California, United States Walgreens Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Pharmacy Technician to join our team at Walgreens. As a Pharmacy Technician, you will play a critical role in providing exceptional patient care and supporting our pharmacists in the delivery of high-quality services.Key ResponsibilitiesAssist pharmacists in the preparation and dispensing of...
-
Pharmacy Technician
1 month ago
Garden Grove, United States Total Investment Group Part time $17 - $19MTM Pharmacy located in Garden Grove, CA is hiring a part-time bilingual Vietnamese/English pharmacy technician who can multitask and possess great customer service skills. We like excellent customer service/sales, proficiency in multitasking, working well in fast faced environment, dedication, and kind to patients, strong communication skills, honesty,...
-
Pharmacy Technician
2 months ago
Morton Grove, United States BrightSpring Health Services Full timeOverview OnePoint Patient Care is one of the pioneers in the hospice industry. Specializing in providing hospice pharmacyservices since the Medicare benefit started in the 1980s, OnePoint Patient Care has grown to become one of the leadinghospice pharmacies in the country. Our commitment to quality and superior service is unsurpassed in the industry. ...
-
Pharmacy Technician
4 weeks ago
Inver Grove Heights, Minnesota, United States Walgreens Full timeJob Description:As a Pharmacy Technician at Walgreens, you will play a vital role in providing exceptional patient care and services. Our pharmacy technicians are the face of our company, interacting with customers and developing strong relationships with patients.Under the supervision of a licensed pharmacist, you will assist in the practice of pharmacy,...
-
Pharmacy Technician
4 weeks ago
Elk Grove, United States Siri Info Health Inc Full time*Job description**Job:* *Pharmacy Technician**Required*:- 1 Year of experience required, Pharmacy Technician license CA*Note-* Please apply to the job, if you meet the required job criteria.*Location: *Represa, CA*Pay: *$20.00/Hr to $22.00/HR on W2*Duration: *15+ Weeks Contract with possible extension*Shift*: Mon to Fri 8am to 4 pm Day shift*Job...
-
Pharmacy Technician in Training
4 weeks ago
Oak Grove, Minnesota, United States Walmart Full timeJob Summary:We are seeking a skilled Pharmacy Technician in Training to join our team at Walmart. As a Pharmacy Technician in Training, you will play a vital role in supporting our customers as they entrust us with their prescriptions and health needs.Key Responsibilities:Input and process prescriptions accurately and efficiently.Support patients with...
-
Pharmacy Technician
3 weeks ago
Morton Grove, United States BrightSpring Health Services Full timeOverview OnePoint Patient Care is one of the pioneers in the hospice industry. Specializing in providing hospice pharmacy services since the Medicare benefit started in the 1980s, OnePoint Patient Care has grown to become one of the leading hospice pharmacies in the country. Our commitment to quality and superior service is unsurpassed in the...
-
Pharmacy Technician
1 month ago
Inver Grove Heights, Minnesota, United States Walgreens Full timeJob DescriptionAs a Pharmacy Technician at Walgreens, you will play a vital role in providing exceptional patient care and service. Our pharmacy technicians are the face of our company, interacting with customers and developing strong relationships. We are committed to investing in our team members and providing them with the tools and support they need to...
-
Pharmacy Technician
4 weeks ago
Maple Grove, Minnesota, United States Thrifty White Full timePharmacy Technician Job SummaryWe are seeking a detail-oriented and customer-focused Pharmacy Technician to join our team at Thrifty White Pharmacy. As a Pharmacy Technician, you will play a vital role in processing prescriptions and maintaining accurate records. If you possess excellent communication skills and a passion for delivering exceptional patient...
-
Pharmacy Technician
4 weeks ago
Elk Grove Village, Illinois, United States Walgreens Full timeJob Description:As a Pharmacy Technician at Walgreens, you will play a vital role in providing exceptional patient care and customer service. You will work closely with our pharmacists to assist with prescription filling, maintain accurate records, and ensure a smooth pharmacy operation.Our Pharmacy Technician positions offer a unique opportunity to develop...
-
Pharmacy Technician Assistant
4 weeks ago
Morton Grove, Illinois, United States Tarrytown Expocare Full timeAs a Pharmacy Technician, you will actively label and dispense prescription orders, including providing unit dose packaging (e.g., blister cards).Key responsibilities include organizing, categorizing, and preparing finalized prescriptions for delivery.We are seeking a hardworking, shipping team member to become part of our daily shipping department.Tarrytown...
-
Pharmacy Technician- Day Shift
2 months ago
Willow Grove, United States RPh on the Go Full timeJob DescriptionJob DescriptionMinimum 1+ years pharmacy experience required.Pharmacy Technician - Fill Tech (Day Shift)Location: Horsham, PAShift: Day Shift (10am - 6:30pm), Monday to Friday, with rotating weekendsDuration: 12 weeks, temp to direct hireEnvironment: LTC Mail OrderRPh on the Go is looking for a Pharmacy Technician for a Fill Tech position in a...
-
Pharmacy Technician
4 weeks ago
China Grove, North Carolina, United States Food Lion Full timeJob SummaryThe Pharmacy Technician will support the pharmacist in providing outstanding pharmaceutical care to customers. The ideal candidate will have a strong understanding of pharmacy operations and be able to work accurately and efficiently in a fast-paced environment.Key Responsibilities Assist the pharmacist in filling prescriptions and maintaining...
-
Certified Pharmacy Technician Evening
4 weeks ago
Grove City, Ohio, United States Trinity Health Full timeAbout the Job:The Pharmacy Technician will assist the pharmacist in ensuring timely and accurate provision of medications to patients. Routine technician functions are performed under the direct supervision of a pharmacist. These functions may include unit dose dispensing, intravenous admixing, inventory control, record keeping and billing, and use of...
-
Pharmacy Technician Assistant
1 month ago
Elk Grove Village, Illinois, United States Actalent Full timeJob Title: Certified Pharmacy TechnicianJob Summary:We are seeking a skilled Certified Pharmacy Technician to join our team at Actalent. As a key member of our pharmacy team, you will be responsible for scheduling patient deliveries, picking and packing medical supplies, and assisting pharmacists with medication preparation and dispensing.Key...
-
Pharmacy Technician Assistant
4 weeks ago
Maple Grove, Minnesota, United States Walmart Full timeCompensation and Benefits:As a Pharmacy Technician in Training at Walmart, you will receive a competitive hourly wage, with opportunities for annual or quarterly performance incentives. Additional compensation may be paid in the form of premiums, ranging from $0.35 to $3.00 per hour, based on schedule, facility, season, or specific work performed.Employment...
-
Pharmacy Technician
4 weeks ago
Morton Grove, Illinois, United States BrightSpring Health Services Full timeJob SummaryWe are seeking a highly skilled Pharmacy Technician to join our team at OnePoint Patient Care. As a Pharmacy Technician, you will play a critical role in ensuring the accuracy and efficiency of our pharmacy operations.Key Responsibilities• Enter, access, and verify the accuracy of data in the pharmacy and PBM systems.• Establish and maintain...
-
Pharmacist I Position in Medical Services
4 weeks ago
Elk Grove, California, United States State of California Full timeJob SummaryWe are seeking a highly skilled Pharmacist I to join our team in the Medical Services department, specifically in the Central Fill Pharmacy. As a Pharmacist I, you will play a crucial role in providing professional pharmaceutical services, including informatics and clinical use of medications, and assisting in the establishment and maintenance of...
-
Pharmacy Technician
2 months ago
Willow Grove, United States RPh on the Go Full timeJob DescriptionJob DescriptionMinimum 1+ years pharmacy experience required.RPh on the Go is Hiring: Pharmacy Technician (Order Entry) Horsham, PAWe are actively recruiting for a Pharmacy Technician position in Horsham, PA. This is a 12-week, temp-to-direct hire opportunity in an LTC mail order environment.Shift:Monday to Friday: 8pm - 4:30amRotating...