Director of Sales
5 days ago
TITLE: Director of Sales & Marketing Future Projects
21c Museum Hotels is excited to continue our expansion into new cities, and we would like to start speaking with an experienced Director of Sales & Marketing with the vision to help shape and lead our sales and marketing efforts for our unique, museum and boutique-hotel concept. Our current properties include local markets throughout the Midwest including 21c Louisville, 21c Cincinnati, 21c Bentonville, 21c Durham, 21c Lexington, 21c Kansas City, and St. Louis.
21c Museum Hotels has a robust Food & Beverage program. Our Food & Beverage options are focused on creating unique experiences that are as much a part of the community as the hotel. 21c's team oversees the process from design to construction, concept development, branding, chef-curated restaurants.
In every 21c Museum Hotel location, our properties serve to support their city's revitalization and serve as an additional catalyst for culture, entertainment, and economic growth. 21c properties are carefully woven into the fabric of downtown areas, welcoming both visitors and members of the community to experience its rotating exhibitions, and various art-driven programs and enjoy its culinary offerings.
Recent accolades - including the Condé Nast Traveler Readers' Choice Awards - show that 21c is truly redefining the art of hospitality. As 21c grows, our job opportunities are growing as well.
Ready to indulge your curiosity? Check out our full job description below and apply.
General Purpose:
- Responsible for maximizing property revenues while maintaining excellent customer service for both internal and external customers.
- Efforts will include but not be limited to, hiring, training and management of sales team, analysis and reporting of sales metrics, management of advertising, outreach, and public relations efforts for all market segments in addition to direct sales activities.
Specific Responsibilities:
- Directly responsible for the achievement of hotel revenues including Rooms and Banquet & Catering Departments.
- Maintain an ongoing awareness of future room night bookings, including group & catering pace and develop/execute a hands-on game plan to increase topline opportunities.
- Develop and execute corporate negotiated transient account strategies including building and maintaining strong relationships and ensuring production of signed accounts.
- Responsible for the development and execution of integrated sales & marketing plans that support revenue objectives through direct sales, advertising, digital marketing, social media, property level publicity and promotional events.
- Analyze hotels' demand segments, sources of business, and primary competition for each, and guide property team in managing pricing and inventory to maximize revenues and profits.
- Continually analyze market trends and direct team accordingly to obtain objectives.
- Directly responsible for building & maintaining relationships with key accounts.
- Ensure the timely preparation of weekly, monthly, and quarterly reports such as Pace & Productivity Reports, Sales Strategy/Action Plan Reports, Initiative Tracking Reports, Monthly Executive Summary, etc.
- Produce annual Budget and monthly Forecast in conjunction with the Area Revenue Director, General Manager, and property Controller.
- Oversee the development of an annual Strategic Sales & Marketing Plan.
- Responsible for ensuring hotels' sales & marketing expenses are in accordance with annual business plan and hotel profitability.
- Maintain effective involvement with key community organizations and aggressively pursue all appropriate opportunities for outside client solicitation and relationship building.
- Idealize a positive, involved, and collaborative team approach within the sales team and with all hotel departments and maintain open communication with all teammates.
- Execute other duties and responsibilities as assigned by the property General Manager and/or the corporate leadership team.
Qualifications:
- Strong sales skills with thorough knowledge of sales techniques, ability to up-sell products and services, and proven closing ability along with the ability to mentor sales teams in these areas.
- Experience in providing effective team leadership and creating a positive, collaborative, productive work environment.
- Excellent written and verbal communication skills and ability to work with public relations professionals and journalists.
- Computer competency required: Proficiency with Microsoft Office and Database Management.
- Knowledge of Food and Beverage including Banquets & Catering.
- Knowledge of hospitality marketing and experience in developing and executing marketing strategies.
- Aggressive, self-motivated work habits and the ability to work under tight deadlines.
- Must be available to work some nights and/or weekends.
Other:
- Bachelor's Degree and hotel sales and management experience preferred.
- Some travel required.
21c Museum Hotels is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here:
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