Hospital Liaison

4 weeks ago


Johnson City, United States Lincare Holdings Inc. Full time
The Liaison will interact daily with hospital case managers at each facility assigned to deliver and set up O2 portability, nebulizers, and small DME items for patient discharge. The Liaison will provide education on insurance criteria and documentation requirements, equipment, and programs available to benefit patients and to facilitate discharge.

Job Responsibilities:

Stock vehicle daily with necessary equipment, disposables, patient setup paperwork and marketing literature needed for that dayMake rounds to contact all case managers each day at each facility assigned to them to let them know they are at the facility should case managers identify a patient discharge equipment needCommunicate with center throughout the day on O2 discharges so that center can schedule SR to complete home set up of equipmentUnderstand and communicate coverage criteria to case managers and patients as applicableComplete setup paperwork daily for all equipment deliveredAssist with getting CMNs and chart notes as requested by center daily required for billin
Excellent communication skills, comfortable interacting with patients, physicians, and hospital staff on a daily basisGain knowledge of basic Medicare coverage guidelines and documentation requirements including CMNs, responsible for gathering this information for reimbursementRead and interpret documents such as safety rules, operating and maintenance instructions, and procedure manualsWrite routine reports and correspondenceSpeak effectively before groups of customers or employeesAdd, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimalsCompute rate, ratio, and percentDraw and interpret bar graphsApply common sense understanding to carry out instructions furnished in written, oral, or diagram formDeal with problems involving several concrete variables in standardized situations

Education and Experience:

High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience

Physical Demands:

The employee must occasionally lift and/or move up to 100 pounds.



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