Line Troubleshooter

6 months ago


Colorado Springs, United States Colorado Springs Utilities Full time
Line Troubleshooter (Journey-level)Pay Range$58.80 to $61.74LocationColorado Springs, CODate First Posted1/10/24

Applications are being accepted until:
*If no date is displayed, applications are being accepted on an ongoing basis; however, this job posting may close at any time after a minimum of 5 days of being posted.

Line Troubleshooter (Journey-level)

Relocation assistance is provided for this job to assist with moving-related expenses to relocate to Colorado Springs.

Colorado Springs Utilities is hiring a Journey-level Line Troubleshooter to support operational needs and maintenance on our electric distribution system. You will leverage your expertise to perform electric distribution and transmission switching during scheduled and emergency repairs and clearances. You will also be responsible for responding quickly to emergency outages and calls for service while following established field-switching procedures. The work that you do ensures the ongoing reliability and safety of our distribution system serving more than 500,000 customers.

A day in the life of a Line Troubleshooter may include:

  • Assisting in the maintenance of underground and overhead power lines and equipment
  • Responding to underground outages to assist in service restoration
  • Setting up clearances and hotline holds for emergency power restoration
  • Performing distribution and transmission switching to accommodate repairs and clearances
  • Performing clean-up and safe handling of hazardous waste from system equipment
  • Testing equipment and components for damage, reliability, and safety
  • Scheduling outages with residential and commercial customers and electricians for both scheduled and emergency repairs

Please note that this position requires working on-call, overtime, weekends, holidays, etc. as business needs dictate.

What to Expect and Who You Are

The hiring process for this position will consist of a technical phone interview and, if successful, final onsite testing and interviews to determine your viability for the job. If the following resonates with your experience and areas of expertise, we want to hear from you

  • Demonstrated experience (i.e., two or more years) in a journey-level line technician or lineworker capacity
  • Completion of a Line Technician Apprenticeship program
  • Possession of a valid CDL Class A license

We are also interested in your knowledge and proficiency with any of the following:

  • Knowledge of electrical system principles, voltage requirements, equipment, installation, and maintenance
  • Knowledge of metering principles and practices
  • Skill in installing and maintaining electrical distribution and transmission systems
  • Ability to interpret specifications, schematics, and written instructions

Our Commitment to Our Employees

Our people are the heart and soul of Colorado Springs Utilities. They keep the lights on, gas flowing, water coming in, and wastewater leaving. We do not just say people are important – we prove it That’s why we are honored to invest in protecting the health and financial security of our employees and their families through our rich benefits program.

  • Time Off – Because everybody needs time off to recharge
    • Vacation – New employees accrue 13 days of paid time off to start, while our more tenured employees accrue 24 days per year
    • Personal Leave –3 days per year of personal leave
    • Paid Holidays –12 paid holidays per year
    • Sick Leave – Accrue 12 days of sick leave annually for those days when you or a family member is feeling under the weather
    • Vacation Buy – Purchase up to 40 hours of additional vacation time
  • Pension Plan – Looking forward to a comfortable lifestyle once you’re done working? The Colorado Public Employees’ Retirement Association (PERA) provides you with retirement benefits and peace of mind when you retire
  • Medical – Select from three comprehensive medical plans, starting at $0 per month. Employees also enjoy access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)
  • Wellness Program – Voluntary wellness program that allows you and your spouse to each earn up to $500 to use towards healthcare expenses, $100 in Visa gift cards, and up to $400 in gym membership reimbursements
  • Dental – Select from two dental plans, with in-network PPO preventive care covered at 100% and access to orthodontia coverage
  • Vision – Voluntary plan that covers full vision care services and discounts on LASIK eye surgery
  • Retirement Saving Programs – Supplement your pension plan with voluntary retirement programs such as the PERAPlus 401(k) and MissionSquare’s Roth IRA and 457 plans
  • Disability Coverage – Short-Term (STD) and Long-Term Disability (LTD) insurance available for purchase
  • Employee Assistance Program (EAP) – Makes the going a little easier by aiding with mental health, stress management, work-life balance, financial and legal matters, and much more
  • Long-Term Care Insurance (LTC) – Whether it's due to an accident or a serious illness, LTC insurance is available for purchase to help you and your loved ones
  • Life Insurance – Company-paid life insurance and supplemental coverage available
  • Tuition Reimbursement – Employees are eligible to receive up to $5,250 annually for Tuition Reimbursement
  • Qualifying Public Service Employer – Payments made towards student loans may qualify for the Public Service Loan Forgiveness Program



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