Assistant Store Manager

6 months ago

Bloomington, United States Chico's FAS Full time

Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.

POSITION OBJECTIVE:
The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow
FUNCTIONAL RESPONSIBILITIES:

Performance Culture

• Analyzes sales reports and KPIs to determine the needs of the business; In partnership with Store Manager, executes in store business and sales strategies.

• Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.

• Controls payroll and supply budget.

• Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes.

• Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.

• Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls.

• Administers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.

• Ensures visual presentation, organization, and facility maintenance are representative of the Brand.

• Develops a high performance culture, motivating sales team to meet assigned sales and productivity goals.

• Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.

• Trains, coaches and assists with locate fulfillment and selling.
Building High Performing Teams

• Motivates and inspires store team, developing a shared vision while modeling core values.

• Promotes an inclusive, collaborative approach to problem solving.

• Communicates with store teams and Store Manager to effectively lead positive change.

• Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.
Customer Experience

• Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.

• Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.

• Ensures prompt resolution of customer concerns.

• Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.

• Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.
Talent

• Assists in recruiting, hiring and developing a high performing team.

• Supports, implements, and provides follow-up for all training programs, seminars, etc.

• Assesses and coaches store team on performance.

• In partnership with the SM, resolves human resources issues in a timely and effective manner.

• Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.

• Ensures that store team adheres to all employment practices and policies.
Other duties as assigned.

This position may be found in multiple brands. Some duties may vary from brand to brand.

QUALIFICATIONS:

• High School diploma or equivalent

• 2+ years of retail management experience preferred

• Must be 18 years of age or older

• Excellent communication, verbal, and written skills

• Able to learn or adapt to technology provided by the company

• Proven excellent customer service skills with statistical track record in all areas of sales and leadership

• Strong organizational skills and ability to multi-task in a fast-paced environment

• Strong leadership qualities, training and team building skills

• Knowledge of administrative aspects of store operations

• Able to communicate with customers and staff

• Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
PHYSICAL REQUIREMENTS:

• Constant Walking/Standing- 67-100% of 8-hour shift

• Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift

• Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.

3091 Mall of America

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

  • Assistant Store Manager

    1 month ago

    Bloomington, United States Spencer's Full time

    Hourly rate ranges from $15.00 to $15.25 and is dependent upon qualifications and experience.Benefits include: Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Contest Prize Awards, 401K Plan with Company Match, Medical/Dental/Vision Plans, Employee Assistance Program, 30% Merchandise Discount, College Scholarship...

  • Full-Time Assistant Store Manager

    6 months ago

    Bloomington, United States Daily Thread Full time

    The Assistant Store Manager plays a pivotal role in driving sales and fostering a delightful customer experience within our retail stores. This individual will contribute to the formulation of a robust store strategy, aligning the team with our corporate values and mission. In addition to overseeing operational tasks such as opening/closing procedures,...

  • Assistant Store Manager Sally Beauty

    3 weeks ago

    Bloomington, United States Sally Beauty Full time

    Overview Sally Beauty Job Title: Assistant Manager Essential Function Assistant Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance...

  • Asst Store Manager

    1 month ago

    Bloomington, Indiana, United States Dollar General Full time

    Job Summary:As a Store Operations Assistant at Dollar General, you will assist the Store Manager in managing the Non-Perishable Food and Merchandise Operations. Your responsibilities will include efficient and effective inventory management, appealing and profitable merchandise presentation, and quality customer service. You will also assist in ensuring a...

  • Assistant Store Manager

    4 weeks ago

    Bloomington, United States Claires Boutiques Inc Full time

    Job DescriptionAbout the RoleAs an Assistant Store Manager at Claires, you will play a key role in supporting the Store Manager in achieving retail store targets, delivering exceptional customer service, and maintaining store operations.Key ResponsibilitiesDrive sales and profit through effective retail strategiesProvide outstanding customer service to meet...

  • Store Operations Manager

    4 weeks ago

    Bloomington, Indiana, United States Walgreens Full time

    Job SummaryAs a Shift Lead at Walgreens, you will be responsible for opening and closing the store in the absence of management, ensuring all required systems are started, and the floor and stock room are ready for the business day. You will also be responsible for opening the back door for deliveries, completing product returns, and providing change as...

  • Store Operations Manager

    1 month ago

    Bloomington, United States Spencer's Full time

    Job SummaryAs a key member of our store team, the Assistant Store Manager - Guest Services is responsible for delivering exceptional customer experiences and driving sales growth. This role involves working closely with the Store Manager to develop and implement strategies that enhance guest services, control expenses, and maintain a high level of store...

  • Store Manager

    4 weeks ago

    Bloomington, United States Haagen-Dazs Full time

    Haagen-Dazs Store Manager Job DescriptionWe are seeking a highly motivated and experienced Store Manager to lead our team at Haagen-Dazs. As a Store Manager, you will be responsible for the day-to-day operations of the store, including managing shifts, providing weekly schedules to team members, and ensuring excellent customer service.Key...

  • Store Manager

    4 weeks ago

    Bloomington, Indiana, United States Circle K Stores, Inc. Full time

    Job Summary:We are seeking a highly motivated and experienced Store Manager to join our team at Circle K Stores, Inc. As a Store Manager, you will be responsible for leading a team of sales associates and ensuring that our store meets the highest standards of customer service and sales performance.Key Responsibilities:Recruit, hire, and train sales...

  • Store Manager

    2 months ago

    Bloomington, United States The Normal Brand Full time

    The Normal Brand is a fast-growing apparel company that sells clothing and accessories online and in over 500 stores in the US. We're hiring for our brick-and-mortar store in Mall of America, and we want a hard working, personable, goal-oriented Store Manager. Each store is a unique experience where a clean, high energy, and fun environment is of utmost...

  • Assistant Store Supervisor

    2 weeks ago

    Bloomington, United States XL Parts Full time

    Assistant Store Manager Reports To: Store Manager Direct Reports: No Status: Full-Time Hourly Division: Operations Job Purpose: The Assistant Store Manager is responsible for expediting shipments of parts sent and returned from or to XL Parts/The Parts House distribution center(s). Key Job Responsibilities: Shipping and receiving of merchandise Assemble and...

  • Assistant Store Supervisor

    3 weeks ago

    Bloomington, United States XL Parts Full time

    Assistant Store Manager Reports To: Store Manager Direct Reports: No Status: Full-Time Salaried Division: Operations Job Purpose: The Assistant Store Manager is responsible for expediting shipments of parts sent and returned from or to XL Parts/The Parts House distribution center(s). Key Job Responsibilities: Shipping and receiving of merchandise Assemble...

  • Store Manager

    1 month ago

    Bloomington, Indiana, United States Circle K Full time

    Job Title: Store ManagerJob Summary: We are seeking a highly motivated and experienced Store Manager to join our team at Circle K. As a Store Manager, you will be responsible for leading a team of retail sales associates and ensuring the success of our store operations. Responsibilities:Recruit, hire, and train positive and enthusiastic employees to provide...

  • Store Operations Manager

    4 weeks ago

    Bloomington, Indiana, United States GPM Investments LLC Full time

    Job DescriptionOverviewWe are seeking a highly motivated Assistant Manager to join our dynamic team at GPM Investments LLC.This is an exciting opportunity to drive success and be part of a thriving convenience store environment.Key Responsibilities:Steer all store operations in collaboration with the Store Manager.Nurture a skilled and enthusiastic store...

  • Store Manager

    1 month ago

    Bloomington, Indiana, United States Spencer Gifts - Spirit Halloween Full time

    Job SummaryThe Store Manager is a key role at Spencer Gifts – Spirit Halloween, responsible for driving sales and profitability through effective store operations. As a Store Manager, you will oversee the daily activities of the store, ensuring a positive guest experience and achieving business objectives.Key Responsibilities• Oversee store operations,...

  • Assistant Manager

    3 weeks ago

    Bloomington, United States Holiday Franchise Group Full time

    Job Summary of Assistant Store Manager: The Assistant Manager serves as a support person for the Store Manager. He/she is fully trained in all areas of store operations. The Assistant manager position was developed to ensure that policies, and procedures, especially those relating to customer service, are adhered to in the store manager's absence. The...

  • Store Operations Manager

    4 weeks ago

    Bloomington, Indiana, United States BB BHF STORES LLC Full time

    Job SummaryThe Store Operations Manager is responsible for leading the individual branch location and ensuring safe, professional, and profitable operations. This role involves directing and coordinating store activities to meet company objectives and adhere to company policies.Key ResponsibilitiesDevelop and implement sales and marketing programs to acquire...

  • Assistant Manager

    3 weeks ago

    Bloomington, United States Buckle LLC Full time

    Summary Buckle is seeking experienced and talented individuals who desire to take their skills to the next level. As an Assistant in Training (AIT) and Assistant Manager, you have the privilege to work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. You will also share responsibility for...

  • Assistant Manager

    4 weeks ago

    Bloomington, United States Indiana University Full time

    Job SummaryThis position is responsible for assisting with the management, administration, and production activities of an IU Dining and Hospitality Eatery, Campus Store, or IU Dining and Hospitality Campus Café.Key ResponsibilitiesAssist with scheduling and supervision of employees, customer service, and oversight of the preparation and service of...

  • Assistant Manager

    1 month ago

    Bloomington, United States Qik n EZ Full time $18

    Now Hiring: Assistant Manager – Take the Next Step in Your Career!Location: Bloomington-Normal, IL | Pay: $18.00 per hour | Full-TimeDo you have leadership skills and enjoy motivating a team? Are you ready to take your management career to the next level? We’re seeking an Assistant Manager to help our General Manager run daily operations and create an...