General Manager
1 month ago
Following the path traced by the founder Ermenegildo over 110 years ago, ZEGNA is now internationally recognized as a leading global luxury menswear brand. Established as a fabric maker in the mountains of Piedmont, ZEGNA is part of the Ermenegildo Zegna Group, which counts more than 6,000 employees. Managed by Gildo Zegna as Chairman and CEO, Ermenegildo Zegna Group designs, creates, and distributes luxury ready-to-wear and accessories under both the ZEGNA and Thom Browne brands to over 500 stores. The Group also operates TOM FORD FASHION through a long-term license agreement with The Estée Lauder Companies Inc. to over 100 stores. As of 30th September 2023, ZEGNA has 403 stores of which 242 are directly operated. The brand remains committed to leveraging its rich heritage to build a better present and future.
YOUR OPPORTUNITY
As a General Manager for Zegna, you will aid in transforming a customer's store visit into a memorable luxury shopping experience. The General Manager will be part of a dynamic, constantly changing environment, providing you with opportunities to seek and delight customers through leading a team of highly motivated and talented retail professionals. The ideal candidate will have thorough management experience with a proven record of coaching and developing talent, managing a multi-faceted operation, andconsistently taking action to improve service levels.
Reporting directly to the Area Manager, you will maximize sales through retail operational excellence and support to the overall store visual and image. As the General Manager you will be the ambassador to our clients for the company image and style focusing on the key areas outlined below.
HOW YOU WILL CONTRIBUTE
Business Development
- Maximize store sales and revenue utilizing all available data, knowledge of the business and marketplace to consistently seek new opportunities to improve core business.
- Propose Store events to generate business; actively participating in the Community to drive external sales generation.
- Active benchmarking of competitor business and brand activities.
Customer Relationships and Customer Service
- Role model customer service, coaching Customer Advisors in developing long lasting relationships with customers.
- Attract, create, and maintain loyal Zegna customers at every opportunity, managing customer relationships and building solid relationships with VIP customers.
- Analyze and utilize CRM data, setting the direction of the sales team in developing business plans and relationship activities.
Product
- Develop an in in-depth knowledge of Zegna products to include composition, style, and origin.
- Execute activities to drive sell-through, pro-active collaboration with merchandising and planning teams on stock consolidation and transfers.
- Provide feedback on products to assist merchandising team on buying plans.
People
- Consistently raise the standard of the in-store team through active training, coaching, and motivating team members, increasing sales effectiveness, and enhancing the customer experience.
- Manage and implement performance management and talent development processes; recognize and reward potential talent.
- Manage and resolve conflicts taking disciplinary action as needed to ensure a healthy team environment.
- Recruit, select, hire, and train Customer Advisors.
Sales Management
- Set monthly, weekly, and daily sales goals delivered with sound action plans to meet and exceed annual plan.
- Plan Salesforce staffing deployment and store shift management.
- Plan for trading peaks and troughs, emergencies, and ad-hoc situations.
Store Operations
- Support efficiency and effectiveness of daily sales activities as well as stock room management to prevent stock shrinkage.
- Achieve excellence in retail operations and company standards.
- Develop store communication content and ensure best practices and information are consistently shared.
- Manage all financial aspects of business operations, accounting and budgeting including use of daily, weekly, monthly reporting tools; analysis of report data; cash register operations and sales against goals - tracking sales versus established standards.
- Guarantee all HQ guidelines in terms of video, music, packaging, stationery, fragrance diffusion, etc. are properly implemented.
- Ensure consistent and high standards of MTM in-store operations and services.
WHO YOU ARE:
- 5-6 years' experience in luxury retail and/or hospitability.
- Ability to self-learn and self-develop.
- Generates customer delight.
- Proficient with digital technology.
- Familiar with Apple products is a plus.
- Excellent written and verbal communication skills.
- Bachelor's degree or equivalent required.
-
General Manager
3 months ago
Dallas, United States LLFO PET MANAGER LLC Full timeJob DescriptionJob DescriptionDescription:What we offer:CompensationHourly RateBenefitsbring your dog to work!Team ManagementEnsures operations are being maintained to the highest standards, while always addressing areas for improvement within the store.Maintains optimum staffing by creating weekly work schedule with minimal overtime.Leads by example by...
-
Mansion Sales Manager
4 weeks ago
Dallas-Fort Worth Metroplex, United States Sales Manager Full timeJob summary - To maintain a positive public image for Rosewood Mansion on Turtle Creek while developing targeted market segments and identified group segments. Essential Duties and Responsibilities – (Key Activities) The following are specific responsibilities and contributions critical to the successful performance of the position • Solicit and...
-
General Manager
1 month ago
Dallas, United States Xponential Fitness Full timeJob DescriptionJob DescriptionGeneral Manager Job DescriptionGeneral Managers are responsible for meeting studio sales goals, membership renewals and ancillary service goals by pre-planning with strategic new customer outreach, in-club leads and securing member referrals. Under the management of a Franchise Owner and support from the Corporate Team, General...
-
General Manager
2 weeks ago
Dallas, United States Aaron's Family of Companies Full timeGeneral Manager Dallas, Texas Job Schedule Corporate Retail Store Job ID 59936 Post Date 08/29/2024 At Aaron's, the difference is personal. A handshake, a smile, a warm welcome brings our customers one step closer to achieving their dream of ownership. As a General Manager, you will be responsible for driving and managing the overall P&L...
-
General Manager
4 days ago
Dallas, United States Aaron's Inc Full timeAt Aaron's, the difference is personal. A handshake, a smile, a warm welcome brings our customers one step closer to achieving their dream of ownership. As a General Manager, you will be responsible for driving and managing the overall P&L of the store. General Manager candidates must be successful in various facets of store management including: asset...
-
General Manager
4 days ago
Dallas, United States Aaron's Inc Full timeAt Aaron's, the difference is personal. A handshake, a smile, a warm welcome brings our customers one step closer to achieving their dream of ownership. As a General Manager, you will be responsible for driving and managing the overall P&L of the store. General Manager candidates must be successful in various facets of store management including: asset...
-
General Manager
4 days ago
Dallas, United States Aaron's, LLC Full timeAt Aaron's, the difference is personal. A handshake, a smile, a warm welcome brings our customers one step closer to achieving their dream of ownership. As a General Manager, you will be responsible for driving and managing the overall P&L of the store. General Manager candidates must be successful in various facets of store management including: asset...
-
General Manager
4 days ago
Dallas, United States Aaron's, LLC Full timeAt Aaron's, the difference is personal. A handshake, a smile, a warm welcome brings our customers one step closer to achieving their dream of ownership. As a General Manager, you will be responsible for driving and managing the overall P&L of the store. General Manager candidates must be successful in various facets of store management including: asset...
-
General Manager
1 month ago
Dallas, Texas, United States Sonic Full timeSONIC - Immediate General Manager PositionAre you passionate about delivering a delicious food service experience and leading a dynamic team to success? Become a General Manager at SonicJoin SONIC Drive-In as a General Manager, where you will be the driving force behind ensuring operational excellence and customer satisfaction. Whistle while you work,...
-
General Manager
1 month ago
Dallas, United States Sonic Full timeSONIC - Immediate General Manager PositionAre you passionate about delivering a delicious food service experience and leading a dynamic team to success? Become a General Manager at SonicJoin SONIC Drive-In as a General Manager, where you will be the driving force behind ensuring operational excellence and customer satisfaction. Whistle while you work,...
-
General Manager
1 month ago
Dallas, United States Vandelay Hospitality Group Full timeVandelay Hospitality Group - General Manager - Drake's HollywoodRole Summary Our General Managers achieve success through people, quality and hospitality. Responsible for the overall operation for their location and ensuring the integrity of VHG. General Managers are responsible for team performance, managing guest feedback, increased sales and...
-
General Manager
1 month ago
Dallas, United States Vandelay Hospitality Group Full timeVandelay Hospitality Group - General Manager - Drake's HollywoodRole Summary Our General Managers achieve success through people, quality and hospitality. Responsible for the overall operation for their location and ensuring the integrity of VHG. General Managers are responsible for team performance, managing guest feedback, increased sales and...
-
General Manager
3 months ago
Dallas, United States BONCHON HOLDINGS LLC Full timeJob DescriptionJob DescriptionABOUT USWe're an international restaurant concept known for our delicious, signature Korean double-fried chicken. Our 340+ restaurants are in 8 countries around the world and both our fan base and number of restaurants are growing rapidly. We have 110+ locations in the US and our domestic growth rate is one of the best in...
-
General Manager
4 days ago
Dallas, United States Aaron's Full timeGeneral Manager C0188 - Abrams, 6301 Abrams Rd Ste 118, Dallas, Texas, United States of America Req #59936 Thursday, August 29, 2024We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a...
-
General Manager
6 hours ago
Dallas, United States The Westin Dallas Park Central Full timeDescriptionThe Westin Dallas Park Central is seeking a General Manager for this beautiful upscale property that offers a blend of sophistication, modern luxury and premier service. At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than...
-
General Manager
4 days ago
Dallas, United States Crunch Fitness Full timeGeneral ManagerHere We GROW Again! Are you a potential General Manager and ready to leave average in the past? Be a part of one of the greatest growth stories ever told in the fitness industry. With 60+ locations currently and 100+ locations planned; our General Manager position offers a tremendous opportunity for growth & career advancement.Crunch is a gym...
-
General Manager
4 days ago
Dallas, United States Talent AcquisitionHuman Resources, The Aaron's Family of Companies Full timeC0188 - Abrams, 6301 Abrams Rd Ste 118, Dallas, Texas, United States of America Req #59936Thursday, August 29, 2024We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented,...
-
General Manager
4 days ago
Dallas, United States Talent AcquisitionHuman Resources, The Aaron's Family of Companies Full timeC0188 - Abrams, 6301 Abrams Rd Ste 118, Dallas, Texas, United States of America Req #59936Thursday, August 29, 2024We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented,...
-
General Manager
3 months ago
Dallas, United States Crunch Fitness - CR Holdings Full timeJob DescriptionJob Description General Manager Here We GROW Again! Are you a potential General Manager and ready to leave average in the past? Be a part of one of the greatest growth stories ever told in the fitness industry. With 60+ locations currently and 100+ locations planned; our General Manager position offers a tremendous opportunity for...
-
General Manager
3 weeks ago
Dallas, United States CECO Environmental Full timeJob DescriptionJob DescriptionJOB SUMMARY:The General Manager, Thermal Abatement & Metal Processing Solutions is responsible for the full financial results including direct ownership for orders, revenue, cash, working capital and operating income (full P&L) for the Thermal Abatement business globally. The General Manager (GM) will ensure the successful...
