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Retail Sales Associate

2 months ago

Colorado Springs, United States Goodwill of Colorado Full time

External Application Deadline: July 29th, 2024

“Goodwill offers a chance to make a difference" Are you ready for a job you’ll love? Come join our incredible team

The Retail Sales Associate is responsible for providing exceptional customer service by greeting customers in a welcoming manner and responding timely and professionally to customer inquiries. Sales Associates must help maintain a well-stocked and organized sales floor that meets company standards and be able to operate a point-of-sale cash register system.

Our Retail Centers are open 9:00 a.m. to 9:00 p.m. Mondays through Saturdays and 9:00 a.m. to 7:00 p.m. Sundays.

Full Time employees in [Retail, Sales/Operations] are eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings. In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan – must be 18 years of age to participate.

OBJECTIVE:

The Retail Sales Associate is responsible for providing exceptional customer service by greeting customers in a welcoming manner and responding timely and professionally to customer inquiries. Sales Associates must help maintain a well-stocked and organized sales floor that meets company standards and be able to operate a point-of-sale cash register system to ensure quality of product and pricing is accurate at the time of purchase. 

QUALIFICATIONS:

• High school diploma or equivalent, preferred.

• One-year retail sales or cash handling experience desired.

• Must be accurate with numbers and general calculations and have an understanding of the value of different coins and US currency.

• Must be able to use basic math such as adding, subtracting, and multiplication.

• Must be able to operate a computer-based cash register and credit card machine.

• Must be able to withstand prolonged standing, bending and lifting up to eight (8) hours per day.

• Must be able to work a varied schedule to include weekends, evenings and holidays with occasional overtime as necessary.

• Must be able to effectively communicate with customers, managers, supervisors, staff and peers.

KEY RESPONSIBILITY AREAS:

• Provide excellent Customer Service upholding company values. 

• Provide assistance to customers with questions, concerns, and purchases.

• Provide accurate cashier transactions and maintain a balanced cash drawer using a computer-based point-of-sale system. 

• Maintain a clean and organized sales floor by regularly cleaning and organizing shelves and racks, picking items up off the floor, putting away carts or baskets, putting away returned or unwanted items and cleaning fitting rooms.

• Provide a safe, organized, and well stocked sales floor to include the fitting rooms and coffee bar areas.

• Cross-train in other departments or areas; act as a back-up for other areas as required.

• Perform all other duties as assigned.

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses. 

We promote aSafe & Drug-free Workplace.

Physical Requirements

Attachment to Job Description

Position: Associate I, Retail Sales Dept Number: Various

(This information is required to ensure compliance with various workplace regulations.)

Guide to Physical Requirements:

• Continuously (5-8 hours)

• Frequently (3-4 hours)

• Occasionally (1-2 hours)

• Never

LIFTING: (as defined by ADA)

Heavy: 45 lbs & over - OCCASIONALLY

Moderate: 15-44 lbs - OCCASIONALLY

Light: 14 lbs & under - FREQUENTLY

CARRYING:

Heavy: 45 lbs & over - OCCASIONALLY

Moderate: 15-44 lbs - OCCASIONALLY

Light: 14 lbs & under - FREQUENTLY

PUSHING/PULLING - FREQUENTLY

REACHING:

Above Shoulder - FREQUENTLY

At Shoulder - FREQUENTLY

Below Shoulder - OCCASIONALLY

TWISTING - OCCASIONALLY

BENDING - OCCASIONALLY

KNEELING/CRAWLING - OCCASIONALLY

SQUAT - OCCASIONALLY

CLIMBING:

Use of legs only (stairs) - OCCASIONALLY

Use of arms & legs (ladders) - OCCASIONALLY

HEARING - CONTINUOUSLY

VISION:

Visual, close - FREQUENTLY

Visual, distant - OCCASIONALLY

Visual, depth perception - FREQUENTLY

HANDS/FINGERS:

Simple grasping - FREQUENTLY

Fine Manipulation - CONTINUOUSLY

Repetitive Movements - CONTINUOUSLY

WALKING - FREQUENTLY

STANDING - CONTINUOUSLY

SITTING - OCCASIONALLY

SPEAKING - CONTINUOUSLY

OTHER, please describe -