Second Asst Store Director

Job Description

At Cardenas Markets, how we work is defined by shared values that include absolute integrity, respect, and collaboration. However, it is more than that; it is smart and highly driven people united in purpose to serve one another.

Bring your energy and unique perspective and you will have the opportunity to grow with us professionally, personally, and financially. You will be part of a team that genuinely cares about helping you succeed, and you will work alongside talented colleagues, while making a difference in our communities.

POSITION SUMMARY:

The Second Assistant Store Director oversees daily store operations and provides leadership and direction to achieve profitable operation of the assigned retail store. The Second Assistant Store Director in partnership with the Store Director and Assistant Store Director, is a part of the store leadership team that ensures store goals are achieved, motivates staff for success, implements strategies to increase sales, and oversees the Grocery Department. The role is expected to be a role model of the company by driving results while maintaining company core values.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

The essential duties and responsibilities of this position include, but are not limited to, the following:

Operational Excellence:

Responsible for total store operations in the absence of the Store Director and Assistant Store Director; Maintain quality customer service by effectively training Team Members; Oversee Team Members and assists in the implementation strategies to increase productivity; Track and complete Grocery department inventory in an accurate and timely manner; Place orders based on accurate forecasting of Grocery department needs; Receive merchandise and verify the quality and freshness of products; Inspect floor displays to ensure products are properly rotated and merchandised; Review Team Members' weekly schedule to ensure fully staffed departments; Clearly communicate and enforce standards for quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, store conditions and food safety to all team members; Ensure compliance with state and federal regulations while upholding company values, customer service, merchandising and pricing programs; Continuously meet the expectations of internal and external customers; Provide guidance to Department Managers to connect yearly goals to daily actions that focus on improvement of results; Help maintain all weekly store metrics; Perform additional management duties as assigned.

Team Member Development:

Assist with hiring, onboarding, and training of new hires; Embrace positive employee relations through consistent and fair application of company policies and leadership values; Partner with the Department Trainers to achieve results; While conducting the Standards of Excellence Walk, cultivate a culture of high performance and accountability. Set clear performance expectations for team and follow-up with timely performance evaluations and development plans; Responsible for improvement of team member turnover in the store.

Customer Service:

Maintain a positive work environment that ensures fair and consistent treatment of all team members; Lead by example on the importance of Customer Service excellence and effectively engages with customers; Develop strategies to have friendly employees and clean stores; Improve speed of service and operational efficiencies in all departments.

Leadership & Management Skills

Proven leadership and ability to motivate and inspire engagement. Exemplifies the desired culture, values, and philosophies of the organization (high ethics, integrity, trust, respect, loyalty and humility); Ability to manage stress and remain cool under pressure; Manage and administer a broad range of tasks including resolving complaints; Objectively coach Team Members through complex, and difficult issues; Make recommendations to effectively resolve issues, by using sound judgment that is consistent with company standards, practices, policies, procedures, government regulation or law.

Financial Results:

Responsible for all Safety Programs and safety training. Promotes safety and ZERO accident culture; Assist with training and tracking of special programs introduced by the company; Follow up and submits all meat and temperatures logs; Accountable for all Food Handler's card compliance; Ensure timely and complete execution of company merchandising programs.

SKILLS AND QUALIFICATIONS:

Minimum 2 years of experience in a progressive retail operations role; Confident working in a fast-paced environment and exhibits excellent multi-tasking skills; Proven experience in dealing effectively with diverse team member/management issues; Knowledge of applicable state and federal laws applicable to effectively run a store, governmental compliance requirements, employment, and labor laws, including immigration laws and processes; Ability to speak, read, write, and understand both English and Spanish sufficiently to understand conversations, presentations, company manuals, forms, and documents; Proficient computer skills in the areas of e-mail and internet required; Effective planning, prioritization, and time management skills with effective ability to follow-up on delegated assignments; Perform other work-related duties as assigned.

PHYSICAL DEMANDS AND WORK CONDITIONS:

The physical demands and work conditions below represent those that must be met to successfully perform the essential functions of this job. Some requirements may be modified to accommodate individuals with disabilities:

While performing job duties, the manager is required to sit, stand, and use the hands to handle objects, tools, or controls. Able to lift up to 50lbs. Successful performance requires vision abilities that include close vision and the ability to adjust focus. The work environment is that typical of an office and retail store. The noise level ranges from quiet to loud. Ability to drive and flexible to travel to all company locations as required.

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