Guest Services Coordinator

2 weeks ago

Medford, United States Avamere Full time

Guest Services Coordinator

Status: Full-time

Location(s):  Avamere Rehab of Rouge Valley - 625 Stevens St. Medford, OR 97504

At Avamere, we offer a strong, exciting team environment with group decision making culture You get the chance to make a difference every day in the lives of those we care for. If you have a passion for helping others, then look no further We would love to have you join our Avamere Family

Responsibilities:

Assist in coordinating the admission of each new resident, ensuring resident’s room is ready before they arrive and communicating with all departments to prepare for the new admission. Conduct facility tours and ensure the interior of the facility is tour-ready and presents well to visitors at all times. Assist in the resident admission orientation program, and provide residents with an admission information packet. Review and explain to each new resident (and/or resident’s family) facility room rates, billing procedures, visitor/guest privileges, restrictions and resident care procedures. Maintain an accurate record of available beds and a resident waiting list. Perform various secretarial duties Create and uphold an atmosphere of warmth, patience, enthusiasm, and a calm and cheerful environment.

Qualifications :

High School Diploma or equivalent. Must be able to type a minimum of 35 words per minute and use a 10-key calculator. Able to deal tactfully with personnel, residents, visitors and the general public. Must be able to read, write, speak and understand the English language. Maintain confidentiality of all resident care information in accordance with HIPAA guidelines.

Employee Perks:

Tuition assistance Access up to 50% of your net earned income before payday Career Development Employee assistance program featuring counseling services, financial coaching, free legal services, and more Generous employee referral program Paid time off/sick leave with annual rollover 401(k) retirement plan with employer match Comprehensive benefits package with medical coverage, voluntary dental, vision, and life insurance, short-term disability, and AD&D coverage

Avamere Living is an Equal Opportunity Employer and participates in E-Verify

This position is subject to a collective bargaining agreement with the SEIU 503

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