Manager of Operations

2 weeks ago

Santa Rosa, United States Seneca Family of Agencies Full time

Overview

As a member of the management team, the main responsibilities of the Manager of Operations are: oversight of training, facilities needs, program data and evaluation, compliance with regulatory requirements, and event planning.

The Manager of Operations is a member of the regional leadership team and is responsible for oversight of training, facility needs, program data and evaluation, compliance with regulatory requirements, and event planning. The Manager of Operations ensures the appropriate identification, delegation, and completion of all projects and department-wide tasks via supervision of regional administrative staff members [Health information Specialists, Program Assistants etc.]

ABOUT SENECA

Seneca Family of Agencies  has been nominated among the for several consecutive years. We’re committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services. We are committed to building a diverse staff and strongly encourage people of color to apply. Our programs are deeply engaged in conversations and training on to bring equity and justice to the youth and families we serve.

Responsibilities

Manage and assist in the completion of all reporting requirements for the region (weekly, monthly, quarterly, which may include data analysis, and distribution of said reports for NB Director team review or to key County partners. Provide coordination of Regional Community Response process including scheduling, and maintenance of Regional On-Call calendar as needed. Provide culturally responsive supervision for regional administrative teams including health information specialists (HIS) and program assistants (PA). Coordinate Regional and County specific projects or events such as: hosting key county stakeholders, staff community building events, and staff/leadership retreat days, office moves, donations etc. Oversee compliance to Environment of Care standards & other facility needs in collaboration with North Bay Director team, local Program Assistants and Facilities Department.  Serve as the Site Safety Officer, as needed. Coordinate and act as liaison between regional programs and centralized departments to ensure office protocol and process are functioning effectively. Tasks may include but are not limited to:Coordination and tracking of staff IT equipment inventoryCoordinating with QA team to obtain/renew Medi-Cal Certification or support county auditsManage process and use of petty cash funds for the regionDevelop updated or new program office processes and support implementation to increase efficiency Supports the ongoing development of team building activities and staff appreciation.

Qualifications

Required:

Bachelors degree At least 3 years of relevant experience At least 21 years of age Valid California driver's license and insurability with Seneca's automobile policy TB test clearance, fingerprinting clearance Proof of COVID-19 vaccination and booster

Preferred:

Excellent organizational, analytical, computer, and communication skills Proficiency with Microsoft Office suite, Teams, CANVA and Zoom Excellent time management skills

Schedule

Full-timeMon-Fri; 9am-5:00pm

Benefits

Starting at $26.78- $29.28 per hour. Actual salary dependent on creditable experience above the minimum qualifications Addiitional compensation provided upon passing a bilingual language proficiency exam Salary increases each year Comprehensive benefits package:Medical, dental, vision, chiropractic, acupuncture, and fertility coverage50% paid premiums for dependentsLong-term disability, family leave, and life insurance403b Retirement PlanEmployer-paid Employee Assistance Plan 5 weeks of Paid Time off and 11 Paid Holidays Scholarship opportunities, ongoing training, and professional development opportunities Relocation assistance may be available Seneca is a certified employer Promotional opportunities across the agency in California and Washington

Keywords: Non-profit, Nonprofit, Mental Health, Youth, Advocate, Family, Children, Family, Families, Behavioral Health, Healthcare, Medi-Cal, Quality Assurance, Healthcare Billing, Billing, Medi-Cal Billing, Project Management, Excel Reports, Team Work

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