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Guest Relations Representative I
1 month ago
Summary
Job SummaryActs as a liaison between guests, staff, and patients to respond to all information inquiries. Job Responsibilities Acts as central information resource for Owensboro Health staff, patients, and guests. Receives, screens, routes, and/or responds to all incoming inquiries. Greets all guests and provides proper directions or instructions based on needs. Facilitates visitor flow in and out of the department. Updates diet orders and verifies patient diet upon tray deliveries. May monitor tube system and handle medications in accordance with medication safe handling practice. Electronically transfers patients in and out of the unit including facilitation of direct admit process, completion of discharge in electronic medical record (EMR), assembling paper-lite chart, and assisting with patient bed placement. Enters staff assignments into Responder 5 System and verifies staff have logged in and out of the system to review assignments. Serves as a central information resource to physicians, family, co-workers, and health team. Arranges for patient transport services. Answers patient calls in a timely manner, identifying self and addressing patient by name, takes the appropriate action. Maintains centrally accessible resource materials (phone books, quick reference for supplies). Serves as a resource regarding electronic medical record (EMR); requests outside medical records and scans documents into EMR. Break down charts and take to Health Information Management. Cleans and organizes work area upon arrival. Checks copiers and printers at beginning of shift. Enters work orders and orders supplies. Maintains nourishment stations, waiting rooms, and consultation rooms. Qualifications High school diploma, General Equivalency Diploma (GED) or higher required upon hire No experience required No licensure/certification/registration required Skills and Attributes Requires critical thinking skills and decisive judgment. Works under minimal supervision. Must be able to work in a stressful environment and take appropriate action.
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Guest Relations Representative I
3 months ago
Owensboro, United States Owensboro Health Full timeActs as a liaison between guests, staff, and patients to respond to all information inquiries. Job Responsibilities Acts as central information resource for Owensboro Health staff, patients, and guests. Receives, screens, routes, and/or responds to a Surgery, Relations, Representative, Recovery, Guest, Preparation, Healthcare
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Guest Relations Representative I
1 month ago
Owensboro, United States Owensboro Medical Health System Full timeJob Summary This position acts as a liaison between guests, staff, and patients to respond to all information inquiries. The position is also responsible for assisting requests by utilizing problem solving skills for resolving issues or concerns in a professional and courteous manner. # Job Responsibilities Acts as central information resource for Owensboro...
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Guest Relations Representative I
1 month ago
Owensboro, United States Owensboro Medical Health System Full timeJob Summary Acts as a liaison between guests, staff, and patients to respond to all information inquiries. # Job Responsibilities Acts as central information resource for Owensboro Health staff, patients, and guests. Receives, screens, routes, and/or responds to all incoming inquiries. Greets all guests and provides proper directions or instructions based on...
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Front Desk Representative
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Front Desk Representative
3 weeks ago
Owensboro, United States Hampton Inn and Suites Downtown OwensboroWaterfront Full timeJob DescriptionJob DescriptionBryantCorp is a respected family-owned real estate development and property management company committed to providing commercial and hospitality spaces that improve our communities. BryantCorp currently owns and manages three hotels with three hotels in the development pipeline. We also own and manage office, industrial, and...
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Customer Relations Representative
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Customer Relations Representative
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Kitchen Sales Representative
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