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Account Manager

4 months ago

Kemah, United States SGS Full time
Job Description

Under the direct responsibility of the Director US & LATAM (solid line) & SGS Sales Director (dotted line) the candidate’s primary accountability is sales generation and business development activities for SGS Sulphur Experts national key accounts and non-key accounts across the Southern United States.

Grow revenue in product lines of testing, training and troubleshooting. Achievement of established sales & profitability targets within approved expense budgets Communicate the Sulphur Experts/SGS value proposition to industry decisionmakers. Acquire new clients via identification, prioritization and sales plan execution for refinery, petrochemical plant, and gas processing. Manage accounts and interface with clients and industry stakeholders to understand specific needs and respond with appropriate solutions. Detailed product knowledge, understanding of technical specifications, and the expertise to understand client requirements. Be proficient in identifying and specifying projects based upon client input and interface with Operations on the successful delivery of those projects. In association with the foregoing this person will be required to generate detailed and professional project proposals and then tactfully negotiate the commercial terms of each proposal.​ Independently develop and collaborate on sales proposals and responses to RFP / RFQ’s and tenders. Participate in technical presentations, client events and industry exhibitions. Advising senior management on maximizing business relationships and creating an environment where client service can flourish. Assist in the generation and development of ideas for new services, products and/or enhancement of existing services. Maintain accountability for all project budgets and contracts issued for the company for the region. Develop an annual regional business plan that links to the annual corporate strategic business plan. Constantly survey and assess client needs to bring forward to the corporate business planning process. Conduct various client relationship management responsibilities with the overall goal of regional client satisfaction. Lead the review of negative job reports from clients and approve remedial steps. Ensure that all project scope and schedule information has been approved by the Production Manager at the project commitment stage.

Key Metrics Areas

Increase revenue in product lines of testing, training, troubleshooting and Engineering Increase market penetration with key accounts by cross selling services Achieve gross profit generation targets Customer Satisfaction and repeat Business Brand expansion and Industry Involvement.

Qualifications

Recognized post-secondary degree (preferably Engineering, Business or similar) 5 years + experience selling technical services preferably with existing relationships at the senior level at refineries and gas processing industries. Solid understanding of petroleum product, commodity trade flows & logistics Strong business acumen, preparation of business cases Ability to demonstrate Client Centric Selling techniques. Excellent analytical and problem-solving skills/ Consultative Selling Excellence in written and verbal communication skills Strong presentation skills Proficient with CRM tools (Acumatica pref) Must be a self-motivator and self-starter. Creative, innovative and client focused. Bilingualism preferred (English/Spanish) Travel is required (Up to 40%)