Training Manager #1096178

3 weeks ago

Alexandria, United States Network Designs Inc. Full time

Job Description:

The Training Manager at Network Designs will be a crucial figure in leading the development and execution of comprehensive training programs for the Department of Justice and the Executive Office for Immigration Review/Office of Information Technology (EOIR/OIT). This position demands an individual with a deep understanding of adult learning theories, instructional design, and the ability to deliver high-impact training that addresses the specific needs of the organization. The successful candidate will have a proven record in designing and implementing a variety of training strategies and is adept at assessing and evaluating training effectiveness. Reporting to the Senior Project Manager, the Training Manager will ensure that all training materials meet the highest standards of quality assurance before being added to the Content Management library.

Note: Position is contingent on contract award.

Requirements:

  • U.S. citizenship is required.
  • Ability to obtain and maintain a Public Trust clearance as required by contract.
  • This position is currently onsite at designated DOJ locations.

Qualifications and Experience:

  • Bachelor's Degree in Education, Instructional Design, or a related field with at least 10 years of related experience, or a Master's degree with 8 years of related experience.
  • Professional certification in training or instructional design is preferred.
  • Expertise in the principles of adult learning and instructional design.
  • Strong presentation and facilitation skills to lead effective training sessions.
  • Experience with creating and delivering a range of training materials - from written documents to videos and computer-based training.
  • Familiarity with common e-learning authoring tools and Learning Management Systems (LMS).
  • Competency in designing and managing the full lifecycle of training materials.
  • Outstanding communication and interpersonal skills to work with various stakeholders.
  • Ability to perform quality assurance on training content, ensuring compliance with industry standards.
  • Capacity to manage multiple projects simultaneously and meet tight deadlines.

Responsibilities:

  • Lead the design and delivery of a comprehensive training program to include instructor-led, self-directed, and computer-based formats.
  • Develop training materials such as User Guides, Quick Reference Cards, Learning Road Maps, Feature Guides, Installation Guides, or Technical Reference Guides.
  • Collaborate with subject matter experts to ensure accuracy and relevance of training content.
  • Deliver structured training in a classroom setting, both in person and virtually, ensuring engaging and active learning experiences.
  • Produce and manage self-directed training materials for use by individuals in a self-paced environment.
  • Conduct evaluations to gather and analyze data on course effectiveness and learner success.
  • Maintain version control and update training materials, ensuring content is up-to-date and meets learning objectives.
  • Manage the training artifact lifecycle from design to delivery and retirement of end-user training across the enterprise.
  • Engage with EOIR employees to determine knowledge and skill gaps, creating surveys and analyzing results to inform training needs.
  • Offer training solutions that integrate blended training strategies appropriate for the organization's needs.
  • Ensure all training documentation undergoes quality assurance checks before submission into the Content Management library.

NDi Benefits:

Network Designs is committed to attracting and retaining top talent by offering competitive benefits and salary packages. Our benefits package includes comprehensive health, dental, and vision insurance, 401(k) matching, and paid time off. In addition, we provide employer-paid life and disability insurance, professional development, education benefits, and much more to ensure our team has the resources they need to thrive on and off the job.

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